Home » United States » Florida » Key West Destinations » Key West Hotels » Crowne Plaza Key West (La Concha)
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Rank
17th
Out of 168

Crowne Plaza Key West (La Concha)

Average Daily Rate: NA  
 
Hotel Class:
430 Duval Street
Key West, 33040 View map  
3-Star Hotel Rank: 12 of 49
Average review rating: 3.9
OpinionWell Value Index: NA
Traveler reviews analyzed: MyTravelGuide (206) , TripAdvisor (166) , Expedia (48) , YahooTravel (34)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 22 comments. 
The following words were used in comments with Cares:
bags (2)   desk (3)   disappoint (2)   elevator (2)   employee (2)   experience (2)   floor (3)   helpful (2)   impressed (2)   location (2)   low (2)   not (9)   park (2)   pool (2)   room (6)   staff (6)   weekends (2)    
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1. My husband didn't care for the buffet.
"Great location! " Read full review on TripAdvisor   3/1/2009 Vote      
2. This was our honeymoon, which they virtually ruined, with no concern or care in the world.
Read full review on MyTravelGuide   3/21/2008 Vote      
3. Our rooms were not ready as we arrived early, but who cares, you are in Key West.
"Key West First Timer! " Read full review on TripAdvisor   12/27/2007 Vote      
4. He was friendly and took care of storing our luggage while waiting and got us a cab a couple of times.
"Will never stay there again " Read full review on YahooTravel   9/28/2007 Vote      
5. roaches in the room, pool is very small and only 3 ft deep and we saw 3 big rats in the pool area when we went down to swim (needless to say we changed our plans), no hot tub, wireless internet is free but you have to go to the lobby or lounge on top floor and bring your own computer with you to use it although they did assure us that they are working on getting it in your room, staff speaks and understands little english, ink pen holding curtain up in corner, grout missing around bathtub, restaurant is over priced and had to send breakfast back 3 times before they could get the eggs cooked and by then the rest wasn't worth eating and no appology, front desk staff very unfriendly and doesn't seem to care if you have a problem, only nice part of the stay aside from the location itself was the bellhop.
"Will never stay there again " Read full review on YahooTravel   9/28/2007 Vote      
6. We had phone calls to make sure we were being taken care of.
"Spectacular Hotel - Stupendous Staff - Love them all " Read full review on TripAdvisor   8/13/2007 Vote      
7. TV not very good and staff could not care less about anything you have to say.
"Just OK " Read full review on TripAdvisor   5/20/2007 Vote      
8. How many of us have had to make special concessions for a misinformed employee that said or did the wrong thing?????? Obviously this manager doesn`t care about pleasing the customer.
"Terrible Management " Read full review on TripAdvisor   1/26/2007 Vote      
9. A bag of souvenirs was stolen at the front desk and the staff could care less.
Read full review on MyTravelGuide   8/14/2006 Vote      
10. A bag of souvenirs was stolen at the front desk and the staff could care less.
Read full review on MyTravelGuide   8/14/2006 Vote      
   
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