The Lancaster, Houston, Complementary

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OpinionWell
Rank

54th

Out of 718

The Lancaster	Average Price: $181 Check Rates

Hotel Class:

701 Texas Avenue

Houston, 77002 View map

4-Star Hotel Rank: 18 of 30
Average review rating: 3.37

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , Travelocity (6) , TripAdvisor (80) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (5) attentive (5) awesome (2) beautiful (6) beautifully (2) best (9) better (8) big (7) cares (7) cheaper (2) clean (24) comfortable (31) complementary (2) convenient (12) cozy (3) efficient (4) elegant (3) excellent (16) exceptional (4) free (15) friendly (18) generous (4) good (40) great (32) happy (7) helpful (13) impeccable (3) liked (22) love (5) luxurious (3) new (8) nice (32) outstanding (2) perfect (4) pleasant (7) positive (3) professional (2) prompt (2) quiet (10) reasonable (2) reasonably (2) recommendation (2) responsive (5) soft (5) spacious (7) superb (2) tasteful (5) terrific (2) welcoming (8) wonderful (8)

Complementary

Appears in 3 comments.

The following words were used in comments with Complementary:
car (2) not (2)

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1. ' We find out that the complementary car does not do that, and the restaurant is not downtown which was what the car service covered.

"I'm sorry, I have to complain! :( " Read full review on TripAdvisor 2/13/2010 Vote

2. We call down to the desk to ask if the complementary shuttle will take us to a restaurant 2 miles away and they say, 'Yes, I think they can do that.

"I'm sorry, I have to complain! :( " Read full review on TripAdvisor 2/13/2010 Vote

3. When I asked what they could do to provide me with some compensation for the experience, I was told that the 'next time' I stayed with them I would get a complementary upgrade.

"Terrible Reservation System " Read full review on TripAdvisor 3/2/2007 Vote