Hilton Houston, Houston, Helpful

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Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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above average (3) accommodating (2) amazing (9) attentive (3) awesome (3) beautiful (20) best (10) better (11) big (4) breathtaking (2) cares (8) clean (47) comfortable (24) comfy (2) complementary (2) convenient (6) cool (6) decent (2) delicious (4) excellent (14) fabulous (2) fantastic (2) free (20) fresh (2) friendly (31) good (35) great (81) happy (3) helpful (19) huge (5) immaculate (5) impressed (4) liked (32) love (14) new (12) nice (68) outstanding (4) perfect (3) pleasant (6) pleased (4) plenty (3) positive (2) quiet (5) reasonable (4) responsive (4) soft (3) spacious (11) spectacular (2) welcoming (6) wonderful (16)

Helpful

Appears in 27 comments.

The following words were used in comments with Helpful:
bed (2) cares (2) desk (4) extremely (4) friendly (12) great (4) hotel (5) management (3) reception (2) room (5) staff (15) view (2) wedding (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My co-workers swarmed the lobby and restaurant like locusts but the hotel staff remained friendly and helpful.

"Happy Business Traveler " Read full review on TripAdvisor 4/15/2012 Vote

2. The staff was very helpful and patient.

"Happy Business Traveler " Read full review on TripAdvisor 4/15/2012 Vote

3. The staff is always pleasant and willing to help.

"Great location when visiting the Space Center area. " Read full review on TripAdvisor 12/6/2011 Vote

4. The staff were polite and helpful, room service was great and the view of the lake was really beautiful.

"Updated and very comfortable " Read full review on TripAdvisor 12/3/2011 Vote

5. They go out of their way to help and really care.

"Half remodeled " Read full review on TripAdvisor 12/2/2011 Vote

6. Front desk staff extremely friend and helpful when I checked in.

"great Weekend Getaway " Read full review on TripAdvisor 11/7/2011 Vote

7. While waiting to check in, Jessica and one of the managers were super helpful with the couple ahead of us who were with a wedding party and someone else had made the reservation for them, but under the wrong name.

"I highly recommend it! " Read full review on TripAdvisor 7/2/2011 Vote

8. Had problems with the shower & moved to second room where there was nothing but sheets on the bed and third room was the charm but Tom the front desk attendent was very helpful & made sure that we were taken care of.

"Great deal for the price! " Read full review on TripAdvisor 4/25/2011 Vote

9. Margo clements was so helpful and took all the worry out of planning our wedding and reception.

"Amazing! " Read full review on TripAdvisor 3/21/2011 Vote

10. help is on the way, much needed remodel is ongoing and should make huge differences.

"Dated, but getting updated. " Read full review on TripAdvisor 6/8/2010 Vote