Hilton Houston, Houston, Helpful

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Rank

52nd

Out of 718

Hilton Houston	Average Price: $212 Check Rates

Hotel Class:

9999 Westheimer Road

Houston, 77042-3802 View map

3-Star Hotel Rank: 24 of 121
Average review rating: 4.08

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (13) , MyTravelGuide (105) , TripAdvisor (55) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 35 comments.

The following words were used in comments with Helpful:
area (2) bed (2) car (2) desk (3) extremely (5) friendly (9) great (3) hotel (5) location (4) need (3) nice (7) not (2) room (7) safe (2) staff (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was there helping him relocate to a new job.

"Very Nice Hotel " Read full review on TripAdvisor 3/15/2012 Vote

2. I came to Houston for a conference and the hotel was very helpful in making sure that I got there on time and the driver gave me his card allowing to contact him when I was ready to be picked up -- the service is exceptional.

"Great service, decent rooms " Read full review on TripAdvisor 11/18/2011 Vote

3. I called them back later and again, they did not help and said, again, that they would escalate it and call me back.

"everything was just ok " Read full review on TripAdvisor 10/20/2011 Vote

4. I spent about an hour on the phone with them and they were of no help at all.

"everything was just ok " Read full review on TripAdvisor 10/20/2011 Vote

5. The hotel has been extremely helpful.

Read full review 8/11/2011 Vote

6. While waiting for my omelet, the obvious manager asked me if I was being helped.

"Three Day Stay - Great Hotel Excellent Service " Read full review on TripAdvisor 6/8/2011 Vote

7. I agree with other commenters that the front desk staff was cold, distant, not very helpful, but no complaints about the maids.

"Very Nice Room, Convenient Location " Read full review on TripAdvisor 7/5/2010 Vote

8. It is near restaurants; very safe area; close to where we needed to be; clean and updated room; helpful and friendly staff.

Read full review on MyTravelGuide 10/7/2009 Vote

9. Hotel receptionest were very nice and helpful and woul greet you evry time you came in thru those doors wich made you feel safe and noticed.

"Im glad i picked this hotel!! " Read full review on Expedia 9/15/2009 Vote

10. The staff was very helpful in getting us a room with a king-sized bed and a fold-out couch.

"Very comfortable and great location " Read full review on TripAdvisor 3/10/2009 Vote