Crowne Plaza Houston Downtown, Houston, Helpful

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Rank

34th

Out of 718

Crowne Plaza Houston Downtown	Average Price: $232 Check Rates

Hotel Class:

1700 Smith Street

Houston, 77002 View map

3-Star Hotel Rank: 11 of 121
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (7) , MyTravelGuide (175) , Travelocity (2) , TripAdvisor (97) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 76 comments.

The following words were used in comments with Helpful:
clean (4) concierge (6) desk (7) downtown (4) extremely (7) friendly (26) good (6) great (8) hotel (10) location (11) most (4) nice (9) night (3) not (5) polite (4) room (8) service (6) shuttle (3) staff (54) valet (4)

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1. All the staff were very helpful and had great attitudes, from the parking attendants to the front desk people.

"great staff, great bed, but... " Read full review on TripAdvisor 4/27/2012 Vote

2. The concierge was helpful and able to arrange transportation (free of charge) to a nearby restaurant.

"Not bad " Read full review on TripAdvisor 4/13/2012 Vote

3. Every employee I interacted with was friendly, helpful and made me feel like the most important guest.

"Average property - great service " Read full review on TripAdvisor 4/5/2012 Vote

4. I found the hotel staff was very pleasant and helpful but it's definitely an older hotel.

"Not Bad But Older Hotel " Read full review on TripAdvisor 3/28/2012 Vote

5. My husband and I got the romance package which comes with breakfast and let me tell you the breakfast was amazing and the staff is very helpful and knowledgeble about the area, the hotel is an older hotel but the rooms are nice and clean and the bed in the executive was the best bed I have yet to sleep in, they delivered chocolate covered strawberries and champange to our room at the exact time requested which added to the list of compliments, our room price was around 170.

"GREAT PLACE TO STAY! " Read full review on TripAdvisor 1/22/2012 Vote

6. Staff were helpful and polite.

"3 nights NYE " Read full review on TripAdvisor 1/3/2012 Vote

7. Staff were friendly and helpful.

"Great Downtown Location " Read full review on TripAdvisor 11/29/2011 Vote

8. Stayed there for a week, staff was helpful -not like WOW but ok-, the property is outdated, could use a renovation.

"It was ok, could be better tho " Read full review on TripAdvisor 11/16/2011 Vote

9. The Staff was very friendly and helpful.

"Great Hotel! " Read full review on TripAdvisor 10/9/2011 Vote

10. It's clean and quiet and the staff are very nice and friendly and helpful.

"great location for business downtown " Read full review on TripAdvisor 10/7/2011 Vote