Sheraton Detroit, Detroit, Responsive

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Rank

25th

Out of 93

Sheraton Detroit	Average Price: $119 Check Rates

Hotel Class:

2 Washington Boulevard

Detroit, 48226 View map

3-Star Hotel Rank: 8 of 11
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (28) , TripAdvisor (43) , YahooTravel (56)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (1) appropriate (1) awesome (2) beautiful (4) beautifully (1) best (10) better (13) big (6) cheapest (1) clean (32) comfortable (16) comfy (2) convenient (5) cool (3) correct (3) courteous (3) decent (3) delicious (1) efficient (1) excellent (2) exceptional (4) fabulous (1) fantastic (2) free (6) friendly (20) generous (2) good (21) great (20) helpful (21) huge (4) liked (9) love (4) new (15) nice (45) perfect (3) perfectly (1) pleasant (2) pleased (1) plenty (2) positive (4) prompt (3) quiet (3) reasonable (3) reasonably (1) responsive (5) roomy (1) spacious (4) spectacular (1) tastefully (1) upside (1)

Responsive

Appears in 6 comments.

The following words were used in comments with Responsive:
maintenance (2) pool (3) problem (2) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After repeatedly calling maintenance and getting no response, some residents of the 18th floor with knowledge of electrics from trade school were attempting to jerry rig the panel back on with pliers and duct tape.

"Tower of Terror " Read full review on TripAdvisor 5/26/2009 Vote

2. No towels at the pool, rather than wait for the elevators we asked a staff person if they could bring some, they returned with the towels and a 'warning' to all the guests using the pool that if a group of young boys continued to jump in the pool she would shut the whole thing down (We were unaware of our apparent responsibility for other people's children).

"Horrible customer service " Read full review on TripAdvisor 10/25/2008 Vote

3. I also sent an e mail to the director of this hotel and three days later still have not received a response.

"Bad service, no parking, NOISY elevators!!!! " Read full review on TripAdvisor 8/5/2008 Vote

4. ' response.

"Never Again! " Read full review on TripAdvisor 3/29/2008 Vote

5. And people wonder why no one wants to go to Detroit anymore? No one accepts responsibility for problems or tries to make things better.

"Never Again! " Read full review on TripAdvisor 3/29/2008 Vote

6. I call the desk to ask for another room, their response was 'I need to give maintenance a chance to fix the problem'.

"Never Again " Read full review on YahooTravel 9/29/2005 Vote