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OpinionWell
Rank
25th
Out of 93

Sheraton Detroit

Average Price: $119  
 
Hotel Class:
2 Washington Boulevard
Detroit, 48226 View map  
3-Star Hotel Rank: 8 of 11
Average review rating: 2.62
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (28) , TripAdvisor (43) , YahooTravel (56)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
New
Appears in 20 comments. 
The following words were used in comments with New:
big (2)   desk (2)   furnish (2)   good (2)   hotel (5)   maintenance (2)   need (3)   not (2)   old (2)   plasma (3)   renovation (3)   reservation (2)   reviews (2)   room (11)   view (2)   well (2)    
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1. The room pretty new, but the air conditioning was not working.
"no Air conditioning " Read full review on Expedia   8/12/2009 Vote      
2. We know that all companies have their up and downs and maybe with them having new owners now (from what I've been told the Bank took over) things could only get better.
"Don't always believe what you read and hear " Read full review on TripAdvisor   7/22/2009 Vote      
3. This was new Year Eve so I would have like to been able to get a drink at the bar or even warm food would have help the situation.
"Hotel from hell " Read full review on Expedia   1/15/2009 Vote      
4. When trying to book a new reservation they have no website and only one man 'Orlando' answering the phones and he sent me to full voicemail boxes to place a reservation.
"Nolonger with STARWOOD :( " Read full review on TripAdvisor   8/28/2008 Vote      
5. Luckily, our new room was off in a corner area so we weren`t bothered too much.
"Decent Rooms, HORRIBLE SERVICE!!!! " Read full review on TripAdvisor   5/15/2008 Vote      
6. We waited 30 minutes for new keys to be delivered before finally going down to lobby to get them ourselves.
"Decent Rooms, HORRIBLE SERVICE!!!! " Read full review on TripAdvisor   5/15/2008 Vote      
7. Called front desk and had a new room assigned.
"Decent Rooms, HORRIBLE SERVICE!!!! " Read full review on TripAdvisor   5/15/2008 Vote      
8. We weren`t settled into our new room until about 10:30 pm.
"Never again! " Read full review on TripAdvisor   5/13/2008 Vote      
9. And I would recommend that new management needs to come in or else this hotel should not be considered part of the Sheraton brand name.
"Never again! " Read full review on TripAdvisor   5/13/2008 Vote      
10. We called and an engineering team came up, looked at it, and discovered this was a new problem.
"Never again! " Read full review on TripAdvisor   5/13/2008 Vote      
   
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