Westin Denver, Denver, Cares

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Rank

15th

Out of 289

Westin Denver	Average Price: $301 Check Rates

Hotel Class:

1672 Lawrence Street

Denver, 80202 View map

4-Star Hotel Rank: 8 of 16
Average review rating: 3.99

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (150) , Travelocity (5) , TripAdvisor (297) , YahooTravel (29)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (11) amazing (13) attentive (9) awesome (18) beautiful (23) best (30) better (30) big (18) cares (10) clean (109) cleanliness (8) comfortable (84) comfy (14) convenient (29) cool (7) courteous (12) decent (6) delicious (9) efficient (8) excellent (36) exceptional (19) fantastic (12) fast (12) free (60) fresh (6) friendly (70) fun (18) good (128) great (217) happy (17) heavenly (27) helpful (76) huge (14) liked (93) love (26) new (23) nice (175) outstanding (6) perfect (14) pleasant (17) pleased (6) plenty (14) professional (11) quiet (15) reasonable (9) spacious (39) tasteful (7) terrific (9) welcoming (8) wonderful (24)

Cares

Appears in 12 comments.

The following words were used in comments with Cares:
customer (3) great (2) hotel (4) housekeeping (2) not (2) problem (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff did a great job taking care of all of us.

"Wonderful hotel in a great location! " Read full review on TripAdvisor 5/4/2012 Vote

2. I called the manager and he promptly sent someone up and they took care of it.

"Not terrible " Read full review on TripAdvisor 4/7/2012 Vote

3. ) I have contacted the hotel to get this refunded, but if you were not paying careful attention, the hotel would have just added charges to your bill after you left.

"Disappointing... watch out for incidentals! " Read full review on TripAdvisor 10/11/2011 Vote

4. Bottom line, housekeeping took what they found, no one in housekeeping staff or the managerial position cared enough to rectify this problem.

"Make sure you take everything you came with " Read full review on TripAdvisor 6/29/2011 Vote

5. I went down for a quick dinner at the bar and much to my surprise, the Westin has two newer bartenders, Andrea and Elizabeth, who really understand customer care.

"V Lounge " Read full review on TripAdvisor 5/1/2011 Vote

6. It's all about taking care of people.

"Lito Alvarez made it memorable! " Read full review on TripAdvisor 4/13/2011 Vote

7. The key to GREAT customer service is taking care of customers.

"Lito Alvarez made it memorable! " Read full review on TripAdvisor 4/13/2011 Vote

8. All staff were friendly, helpful, and went above and beyond to make sure I was taken care-of during my stay.

"Surperb Customer Service! " Read full review on TripAdvisor 4/3/2009 Vote

9. he of course said he would take care of that.

"Amazing Customer service " Read full review on YahooTravel 7/27/2008 Vote

10. Staff did not act like they cared about our inconvenience.

Read full review on MyTravelGuide 3/19/2008 Vote