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Rank
9th
Out of 115

Ritz-Carlton Cleveland

Average Price: $405  
 
Hotel Class:
1515 West Third Street
Cleveland, 44113 View map  
4-Star Hotel Rank: 2 of 4
Average review rating: 3.97
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (17) , TripAdvisor (141) , YahooTravel (20)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 42 comments. 
The following words were used in comments with Helpful:
bill (2)   cares (2)   club (3)   concierge (2)   desk (3)   experience (2)   extremely (7)   friendly (13)   hotel (7)   most (2)   need (4)   nice (4)   not (3)   offers (4)   professional (4)   recommend (2)   room (7)   service (3)   staff (23)   useful (2)    
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1. The staff especially stood out in their friendliness and helpfulness.
"Great Treat for a Romantic Getaway! " Read full review on TripAdvisor   4/3/2012 Vote      
2. The hotel staff were friendly and extremely helpful.
"Best hotel stay ever! " Read full review on TripAdvisor   2/20/2012 Vote      
3. The rooms and facility are very clean and the staff was extremely helpful and always asking if there was anything else they could do for us.
"Excellent stay - as usual. " Read full review on TripAdvisor   1/22/2012 Vote      
4. Emily was so kind to offer to help and the tray she provided (she actually even offered to carry it, but we declined) did just the ticket.
"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor   12/13/2011 Vote      
5. Typically we are offered drinks or beverages, and instead it was solely self-help (I was even taught how to use the coffee machine, and although it would have been nice if someone could bring me a cappuccino, Shaquita did catch that I accidentally prepared a regular, rather than the decaf, and kindly removed the cup so that I could prepare another--that was a wonderful catch by her).
"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor   12/13/2011 Vote      
6. Everyday, all the staff we ran into were so friendly and helped us with everything we needed.
"Wow of a stay! " Read full review on TripAdvisor   11/22/2011 Vote      
7. Attentive, helpful, courteous.
"Excellent service! " Read full review on TripAdvisor   10/28/2011 Vote      
8. Highly recommend the club floor-Alice, Emily, Shaq and Jasmine are so helpful.
"Club Floor amazing! Wonderful service! " Read full review on TripAdvisor   8/24/2011 Vote      
9. They even helped me figure out that I left it in a taxi, at which point I figured since it wasn't somewhere at the hotel that I would be on my own.
"Very comfy, great staff! " Read full review on TripAdvisor   7/27/2011 Vote      
10. Emilie and her staff were attentive and helped to make our stay most comfortable.
"A great Cleveland visit! " Read full review on TripAdvisor   7/12/2011 Vote      
   
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