Sheraton Cleveland, Cleveland, Positive

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Rank

8th

Out of 115

Sheraton Cleveland	Average Price: $154 Check Rates

Hotel Class:

5300 Riverside Drive

Cleveland, 44135 View map

3-Star Hotel Rank: 7 of 22
Average review rating: 3.86

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , MyTravelGuide (149) , Travelocity (5) , TripAdvisor (130) , YahooTravel (5)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (3) amazing (7) appropriate (2) attentive (3) awesome (5) beautiful (3) best (11) better (11) big (4) cares (2) clean (70) cleanliness (3) comfortable (38) comfy (5) convenient (26) cool (7) courteous (9) decent (8) efficient (5) excellent (9) fast (4) free (33) friendly (49) fun (3) generous (4) good (66) great (76) happy (3) helpful (25) impressed (6) liked (15) love (5) new (12) nice (77) perfect (4) perfectly (2) pleasant (8) pleased (7) positive (6) professional (5) prompt (4) quiet (10) reasonable (11) reasonably (4) responsive (2) soft (4) spacious (4) spotless (3) welcoming (5) wonderful (9)

Positive

Appears in 7 comments.

The following words were used in comments with Positive:
good (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our day started out bad but ended on a positive note,when one works in customer service , we certainly appreciate great service which seems to be hard to find ,keep up the good work.

"would return here again! " Read full review on TripAdvisor 5/2/2012 Vote

2. Each member is proficient in their position and knowledge of the area.

"Welcome Home " Read full review on TripAdvisor 9/22/2011 Vote

3. The positives, good location right across from the airport (walkable from the terminal, even in snow).

"UNDER CONSTRUCTION - BEWARE " Read full review on TripAdvisor 2/13/2010 Vote

4. On the positive, the parking is free.

"Dingy " Read full review on Expedia 8/20/2009 Vote

5. On the positive side, the pillow was comfy and the staff was super friendly and pleasant.

"A non-stellar Sheraton experience " Read full review on Travelocity 8/1/2009 Vote

6. Every single employee I encountered was positive and very efficient.

"Just what I needed. " Read full review on TripAdvisor 5/22/2009 Vote

7. The coffee maker was unplugged, and there was no outlet anywhere near to where it was positioned, so we had to move it around.

"Close to airport, but only ok " Read full review on TripAdvisor 8/20/2006 Vote