Sheraton Cleveland, Cleveland, Helpful

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Rank

8th

Out of 115

Sheraton Cleveland	Average Price: $154 Check Rates

Hotel Class:

5300 Riverside Drive

Cleveland, 44135 View map

3-Star Hotel Rank: 7 of 22
Average review rating: 3.86

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , MyTravelGuide (149) , Travelocity (5) , TripAdvisor (130) , YahooTravel (5)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (3) amazing (7) appropriate (2) attentive (3) awesome (5) beautiful (3) best (11) better (11) big (4) cares (2) clean (70) cleanliness (3) comfortable (38) comfy (5) convenient (26) cool (7) courteous (9) decent (8) efficient (5) excellent (9) fast (4) free (33) friendly (49) fun (3) generous (4) good (66) great (76) happy (3) helpful (25) impressed (6) liked (15) love (5) new (12) nice (77) perfect (4) perfectly (2) pleasant (8) pleased (7) positive (6) professional (5) prompt (4) quiet (10) reasonable (11) reasonably (4) responsive (2) soft (4) spacious (4) spotless (3) welcoming (5) wonderful (9)

Helpful

Appears in 52 comments.

The following words were used in comments with Helpful:
airport (3) bags (3) bar (3) car (3) clean (3) comfortable (4) desk (3) extremely (4) friendly (21) happy (2) hotel (8) luggage (3) management (4) nice (5) park (5) pleasant (3) room (3) service (3) shuttle (6) staff (28)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The wait staff in both the bar and the restaurant were friendly and happy to be helpful.

"What a surprise at the airport in Cleveland " Read full review on TripAdvisor 5/22/2012 Vote

2. Beds were comfortable and the staff were very friendly and always helpful.

"Solid place to stay near Cleveland airport " Read full review on TripAdvisor 3/22/2012 Vote

3. Hope this review helps.

"Stay here. Don't hesitate. Very Good hotel on Airport Property. " Read full review on TripAdvisor 2/13/2012 Vote

4. Very helpful and a pleasure to deal with.

"Very nice experience overall " Read full review on TripAdvisor 1/5/2012 Vote

5. All the people at the hotel were friendly, helpful and polite.

"Great place to stay " Read full review on TripAdvisor 11/14/2011 Vote

6. I was told there is a help button at the gat e but in the dark I never saw it.

Read full review on TripAdvisor 9/30/2011 Vote

7. Service and staff were fine--not overtly helpful but no problems.

"Old hotel, Old decor and not a particularly good value " Read full review on TripAdvisor 9/10/2011 Vote

8. They really help you overlook any faults.

"Wow, awesome beds! " Read full review on TripAdvisor 9/2/2011 Vote

9. The front desk / concierge were quite helpful giving us directions and the standard printed sheet of options.

"A perfect fit for us " Read full review on TripAdvisor 8/12/2011 Vote

10. The front desk associates were extremely helpful.

"Don't Judge a book by its Cover.... " Read full review on TripAdvisor 7/11/2011 Vote