Sheraton Cleveland, Cleveland, Pleasant

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Rank

8th

Out of 115

Sheraton Cleveland	Average Price: $154 Check Rates

Hotel Class:

5300 Riverside Drive

Cleveland, 44135 View map

3-Star Hotel Rank: 7 of 22
Average review rating: 3.86

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , MyTravelGuide (149) , Travelocity (5) , TripAdvisor (130) , YahooTravel (5)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (3) amazing (7) appropriate (2) attentive (3) awesome (5) beautiful (3) best (11) better (11) big (4) cares (2) clean (70) cleanliness (3) comfortable (38) comfy (5) convenient (26) cool (7) courteous (9) decent (8) efficient (5) excellent (9) fast (4) free (33) friendly (49) fun (3) generous (4) good (66) great (76) happy (3) helpful (25) impressed (6) liked (15) love (5) new (12) nice (77) perfect (4) perfectly (2) pleasant (8) pleased (7) positive (6) professional (5) prompt (4) quiet (10) reasonable (11) reasonably (4) responsive (2) soft (4) spacious (4) spotless (3) welcoming (5) wonderful (9)

Pleasant

Appears in 21 comments.

The following words were used in comments with Pleasant:
airport (2) car (2) clean (3) convenient (2) desk (2) great (2) helpful (3) hotel (8) much (3) newer (2) not (4) renovation (2) rental (2) room (4) staff (7) surprise (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A waitress named Ruby was very pleasant and very attentive .

"Right at the airport " Read full review on TripAdvisor 4/14/2012 Vote

2. Overall a very pleasant experience.

"Great Stay! " Read full review on TripAdvisor 2/21/2012 Vote

3. The staff is on the young side, and seem to have been trained to be pleasant, maintain an air of distance, while not offering much of anything.

"Hotel needs a lesson in customer service " Read full review on TripAdvisor 8/23/2011 Vote

4. pleasantly surprised by this hotel.

"Fine airport hotel.. I stay again. " Read full review on TripAdvisor 5/31/2011 Vote

5. We spent less than 9 hours in the hotel, but they were a pleasant nine hours during a time which could have been quite stressful to us.

"A good place to stay, courtesy of Continental Airlines! " Read full review on TripAdvisor 1/28/2010 Vote

6. Hotel desk personnel were very professional and pleasant.

"Excellent hotel " Read full review on Expedia 8/19/2009 Vote

7. On the positive side, the pillow was comfy and the staff was super friendly and pleasant.

"A non-stellar Sheraton experience " Read full review on Travelocity 8/1/2009 Vote

8. Hotel is ok, however it will be nice to be notified before making reservations that the hotel is under construction, they are remodeling the rooms and out bathroom was not very pleasant.

"ok for business but not for leisure. " Read full review on Expedia 4/15/2009 Vote

9. This was not a pleasant stay and would not recommend this hotel to anyone.

Read full review on MyTravelGuide 7/9/2008 Vote

10. For the price, this was a pleasant place to stay.

Read full review on MyTravelGuide 1/4/2008 Vote