Ballantine Resort Charlotte, Charlotte, Exceptional

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Rank

2nd

Out of 269

Ballantine Resort Charlotte	Average Price: $278 Check Rates

Hotel Class:

10000 Ballantyne Commons ParkWay

Charlotte, 28277 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.42

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (15) , MyTravelGuide (10) , Travelocity (5) , TripAdvisor (191)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (5) attentive (8) beautiful (63) beautifully (6) best (26) better (14) big (13) cares (9) clean (31) comfortable (41) courteous (8) decent (5) delicious (14) efficient (6) elegant (9) excellent (36) exceptional (21) fabulous (9) fantastic (18) free (21) fresh (9) friendly (48) fun (10) good (68) gorgeous (8) great (135) happy (5) helpful (33) huge (12) impeccable (6) liked (57) love (31) luxurious (10) new (13) nice (111) outstanding (8) pamper (6) perfect (25) perfectly (6) pleasant (13) pleased (9) plenty (8) positive (5) professional (8) quiet (6) reasonable (11) spacious (13) welcoming (9) well appointed (7) wonderful (45)

Exceptional

Appears in 22 comments.

The following words were used in comments with Exceptional:
amenity (2) extremely (2) good (3) great (3) hotel (2) luxurious (2) menu (2) never (2) night (2) not (3) problem (2) room (2) service (7) spa (2) staff (4) tub (2)

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1. Overall both experiences have been very good, with one exception the service at the pool area was awful.

"Nice place, One bad experience " Read full review on TripAdvisor 5/7/2012 Vote

2. Our bathroom was exceptional, with marble floors, a large tub, separate shower, monogrammed towels and bathrobes, and Remede amenities.

"Very Nice, but Not Quite Top Shelf " Read full review on TripAdvisor 2/11/2012 Vote

3. While everything was very good, nothing was really great (except the service).

"Great Family Stay " Read full review on TripAdvisor 1/4/2012 Vote

4. The Ballantyne is the epitome of exceptional Customer Service, Class and Luxury.

"** World Class Customer Service ** " Read full review on TripAdvisor 10/17/2011 Vote

5. Catering team is exceptional.

"Hosted our wedding week-end....couldn't be better !" " Read full review on TripAdvisor 9/7/2011 Vote

6. The Gallery Restaurant is exceptional.

"Really excellent experience with a few minor glitches " Read full review on TripAdvisor 5/24/2011 Vote

7. Without exception, the staff was friendly and helpful.

"Really excellent experience with a few minor glitches " Read full review on TripAdvisor 5/24/2011 Vote

8. The service was exceptional along with the luxurious accommodations.

"Our perfect Family Retreat! " Read full review on TripAdvisor 3/11/2011 Vote

9. All in all, the service, with the exception of the failing marks for the spa, was excellent and the shared spaces were beautiful and ambient.

"Not Worth the Cash - Period " Read full review on TripAdvisor 2/11/2011 Vote

10. The staff is exceptional.

"Great place but a little too expensive for the area " Read full review on TripAdvisor 9/19/2010 Vote