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Rank
2nd
Out of 269

Ballantine Resort Charlotte

Average Price: $278  
 
Hotel Class:
10000 Ballantyne Commons ParkWay
Charlotte, 28277 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.42
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (10) , TripAdvisor (191) , Expedia (15) , Travelocity (5)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 11 comments. 
The following words were used in comments with Cares:
customer (2)   room (2)   service (3)    
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1. This is a luxury hotel with a very casual feel to it and the customer service is the best as they really do care about your stay.
"I Love this Hotel " Read full review on TripAdvisor   11/15/2011 Vote      
2. I can honestly say that I have never experienced such an amazing display of customer service and genuine care.
"Fantasic Service Recovery " Read full review on TripAdvisor   10/3/2011 Vote      
3. Marti was very professional and empathetic and made me feel as though she truely cared.
"Fantasic Service Recovery " Read full review on TripAdvisor   10/3/2011 Vote      
4. The Gallery restaurant really took care of us for our anniversary and had a couple special touches we really enjoyed.
"Very nice touch!! " Read full review on TripAdvisor   6/14/2011 Vote      
5. From the moment we walked in the door, we were treated with the utmost care.
"A Dream Come True! " Read full review on TripAdvisor   5/24/2011 Vote      
6. They took care of my clubs at the pro shop until I was ready to go to the range so i didn't have to take them to my room or leave in my car.
"Great Jewel in Charlotte " Read full review on TripAdvisor   4/24/2011 Vote      
7. The property was very well cared for and guest service waas clearlya priority.
"Beautiful property great stay " Read full review on TripAdvisor   4/20/2009 Vote      
8. We were cared for and looked after by everyone we met.
"Loved the Ballantyne " Read full review on TripAdvisor   1/17/2009 Vote      
9. They take care of you above and beyond what you`d ever expect, and always with a smile and willingness to do anything to make your stay perfect.
"20 Star rating!! Fabulous place to stay!!! Super people!! " Read full review on TripAdvisor   5/3/2006 Vote      
10. ' I arrived late (almost 11pm) and turndown was over but I inquired anyway and the housekeeping supervisor came herself and took care of my room and was very friendly and gracious about it.
"European Turndown Service " Read full review on TripAdvisor   1/11/2006 Vote      
   
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