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Rank
60th
Out of 197

Shawmut Inn Boston

Average Price: $262  
 
Hotel Class:
280 Friend Street
Boston, 02114 View map  
2-Star Hotel Rank: 7 of 24
Average review rating: 3.24
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (20) , MyTravelGuide (8) , Travelocity (3) , TripAdvisor (167) , YahooTravel (15)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Helpful
Appears in 63 comments. 
The following words were used in comments with Helpful:
breakfast (9)   clean (4)   concierge (3)   continental (3)   courteous (3)   desk (5)   friendly (16)   garden (4)   great (9)   hotel (12)   location (4)   management (3)   need (4)   pleasant (2)   reception (2)   room (6)   service (2)   staff (36)   street (3)   well (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The staff were very friendly and helpful.
"Good for business and thats it " Read full review on TripAdvisor   3/13/2012 Vote      
2. Overall service of the staff was very good and were helpful.
"Great location near to subway to explore city " Read full review on TripAdvisor   2/22/2012 Vote      
3. The staff was very helpful & pleasant & the rooms were great.
"Very Nice hotel " Read full review on TripAdvisor   1/30/2012 Vote      
4. Here are my two cents:- staff is great - friendly and helpful - I think the small size of the hotel helps- great location (for the price) - especially if you are attending events in the Garden (or the restaurants/bars near by).
"Not Bad " Read full review on TripAdvisor   12/9/2011 Vote      
5. -- helpful tip: ask for the highest room available, since the windows don't block the noise from the street (at all.
"Reasonable for the price, here are some tips... " Read full review on TripAdvisor   11/5/2011 Vote      
6. Later, we heard the concierge telling his co-worker that the group wanted a tour that he didn't get a kick-back from, so he wasn't going to help them out.
"Noisy outside; cozy inside " Read full review on TripAdvisor   11/1/2011 Vote      
7. Can you help or not?' And the concierge said he could not.
"Noisy outside; cozy inside " Read full review on TripAdvisor   11/1/2011 Vote      
8. Hotel concierge weren't very helpful either.
"Noisy outside; cozy inside " Read full review on TripAdvisor   11/1/2011 Vote      
9. com for help and when she called the front desk, she was told that 'because it rained yesterday'.
"Leaking from ceiling and large wet black mold stains " Read full review on TripAdvisor   10/16/2011 Vote      
10. The staff is great and very kind, catering to all my needs (which I have little of) and the valet was very helpful in pointing out where things were when we looked a little confused on the sidewalk.
"A Gem of sorts. " Read full review on TripAdvisor   9/23/2011 Vote      
   
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