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Rank
67th
Out of 197

Boston Park Plaza Hotel

Average Price: $229  
 
Hotel Class:
64 Arlington Street
Boston, 02116-3912 View map  
3-Star Hotel Rank: 25 of 37
Average review rating: 3.2
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (12) , Expedia (96) , MyTravelGuide (604) , Travelocity (51) , TripAdvisor (718) , YahooTravel (87)
SAFE TO BOOK ? (2/5 issues found)
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Helpful
Appears in 350 comments. 
The following words were used in comments with Helpful:
clean (17)   comfortable (11)   concierge (56)   courteous (17)   desk (34)   extremely (12)   friendly (81)   good (16)   great (32)   hotel (58)   lobby (16)   location (27)   nice (16)   not (28)   pleasant (13)   polite (11)   problem (12)   room (51)   service (28)   staff (196)    
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1. The rooms and lobby were very clean and the staff was friendly and helpful.
"Great Location and Nice Hotel " Read full review on Travelocity   4/1/2010 Vote      
2. Guest services was quick and helpful at bringing up towels when asked.
"Elegant and stately with a great location, but not amazing " Read full review on TripAdvisor   2/1/2010 Vote      
3. The concierge person we spoke to was surprisingly not helpful w/ making suggestions for restaurants, but I saw pleny later being helped w/ maps of the area nearby later.
"Elegant and stately with a great location, but not amazing " Read full review on TripAdvisor   2/1/2010 Vote      
4. The location is fantastic (50m from the Arlington metro station) and the staff friendly and helpful.
"A good hotel " Read full review on TripAdvisor   1/5/2010 Vote      
5. Further, the other folks at the front desk seemed courteous and helpful when approached by hotel guests.
"Better Than Expected " Read full review on TripAdvisor   11/29/2009 Vote      
6. Staff friendly and helpful.
"Pretty good " Read full review on Expedia   11/17/2009 Vote      
7. They are getting enough money for their rooms that they could at least half two people working there to help out.
"Nice location, terrible rooms. " Read full review on TripAdvisor   11/9/2009 Vote      
8. There were other people working behind the desk but they weren't concierges so I guess they never thought of coming over and helping to get rid of the lines by at least answering simple questions.
"Nice location, terrible rooms. " Read full review on TripAdvisor   11/9/2009 Vote      
9. reports free wi-fi in lobby, but couldn't get it to work with staff help, paid $10 plus/day for room internet service.
"top-notch service & location, location, location " Read full review on TripAdvisor   10/27/2009 Vote      
10. Other comments on this site regarding the general lackadaisical attitude of the concierge were right on, although the front desk staff was helpful.
"Why did I stay here? " Read full review on TripAdvisor   10/27/2009 Vote      
   
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