Westin Hotel Boston, Boston, Helpful

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (13) affordable (12) attentive (14) awesome (30) beautiful (69) best (61) better (53) big (48) cares (31) cheaper (13) clean (295) comfortable (204) comfy (22) convenient (114) courteous (25) decent (23) delicious (14) efficient (24) excellent (94) exceptional (37) fabulous (26) fantastic (31) fast (23) free (100) fresh (18) friendly (163) fun (18) generous (14) good (320) great (405) happy (18) heavenly (46) helpful (167) huge (29) liked (186) love (64) new (135) nice (394) perfect (42) pleasant (33) pleased (17) plenty (36) positive (13) professional (30) quiet (47) reasonable (48) reasonably (15) spacious (90) welcoming (21) wonderful (72)

Helpful

Appears in 177 comments.

The following words were used in comments with Helpful:
clean (7) clerk (9) concierge (24) courteous (12) desk (34) doorman (5) employee (12) few (5) friendly (40) great (19) hotel (37) location (7) most (5) need (9) nice (10) not (16) pleasant (6) room (24) service (12) staff (79)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was very helpful in helping me secure Boston Red Sox tickets an hour before first pitch.

"Very nice property connected to the Convention Center " Read full review on TripAdvisor 5/6/2012 Vote

2. There were two front desk clerks - one helping another guest and the other working on her computer.

"Front Desk Failures " Read full review on TripAdvisor 5/5/2012 Vote

3. The clerk who helped me originally at the check-in, Joe Boikess, was very nice, but the clerk who really got the job done was Jason Rippberger.

"Great staff! " Read full review on TripAdvisor 4/24/2012 Vote

4. The staff was friendly and helpful but concierge desk was often unmanned.

"Nice hotel for " Read full review on TripAdvisor 4/23/2012 Vote

5. The concierge said she was not surprised by that, and gave me the number for the help desk.

"Not a great Westin " Read full review on TripAdvisor 4/21/2012 Vote

6. Exception was the maid and the room service waiter, both very, very helpful.

"Not a great Westin " Read full review on TripAdvisor 4/21/2012 Vote

7. Staff was mostly friendly and helpful but not up to what you think of as Westin standards.

"Not a great Westin " Read full review on TripAdvisor 4/21/2012 Vote

8. The hotel itself is quite large and bustling, but the staff were helpful.

"Excellent for conferences or sightseeing " Read full review on TripAdvisor 4/3/2012 Vote

9. The receptionist was very helpful.

"Excellent Hotel " Read full review on TripAdvisor 3/27/2012 Vote

10. The hotel is really nice and the employees were really helpful with giving us things to do and places to see.

"Nice Hotel " Read full review on TripAdvisor 3/13/2012 Vote