1. Our Luxury Suite was grubby and dusty when we first arrived, the table was covered with dust and a big sticky mark on it, the stone top of the dividing partition between the bedroom area and lounge area was dusty and had rings from glasses/bottles on it, there were no robes in the room (as there was supposed to be) and neither of the bedside lamps worked (and didn't for the duration of our stay, despite being reported).