Extended Stay Austin, Austin, Helpful

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Rank

100th

Out of 287

Extended Stay Austin	Average Price: $131 Check Rates

Hotel Class:

600 Guadalupe Street

Austin, 78701 View map

2-Star Hotel Rank: 28 of 80
Average review rating: 3.86

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (12) , MyTravelGuide (10) , Travelocity (2) , TripAdvisor (36) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 18 comments.

The following words were used in comments with Helpful:
apology (2) desk (9) employee (2) friendly (4) hotel (5) least (2) need (2) not (6) professional (2) room (2) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Friendly and helpful staff - all the free coffee and clean towels we needed.

"Absolutely perfect!! " Read full review on TripAdvisor 4/22/2012 Vote

2. The staff has always been helpful and kind and they were this time as well.

"Another Stay, slightly Better " Read full review on TripAdvisor 2/13/2012 Vote

3. The woman at the desk was helpful but goes home at 11pm so theres no one around to check you in (dont turn up too late.

"Got to give this hotel some justice because it was so cheap " Read full review on TripAdvisor 11/10/2011 Vote

4. The staff is helpful and friendly.

"This place is going downhill-Below Average Now " Read full review on TripAdvisor 10/18/2011 Vote

5. check out staff the next morning not so helpful and rather rude.

"Great location, price and service " Read full review on TripAdvisor 6/22/2011 Vote

6. as above, great location, low price for the city and really helpful reception service when we checked in.

"Great location, price and service " Read full review on TripAdvisor 6/22/2011 Vote

7. After booking my hotel stay at the Extended Stay in October and traveling over 1,000 miles in February, I was told by Yosinda, the least helpful front desk employee, that she was, 'sorry, but we do not have your room available.

""Guaranteed reservation" was not guaranteed. No room available " Read full review on TripAdvisor 2/15/2011 Vote

8. Not to help us find another hotel, no apology, nothing.

""Guaranteed reservation" was not guaranteed. No room available " Read full review on TripAdvisor 2/15/2011 Vote

9. After booking my hotel stay at the Extended Stay in October and traveling over 1,000 miles in February, I was told by Yosinda, the least helpful front desk employee, that she was, 'sorry, but we do not have your room available.

""Guaranteed reservation" was not guaranteed. No room available " Read full review on TripAdvisor 2/15/2011 Vote

10. Not to help us find another hotel, no apology, nothing.

""Guaranteed reservation" was not guaranteed. No room available " Read full review on TripAdvisor 2/15/2011 Vote