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Rank
15th
Out of 287

Super 8 Austin Airport North

Average Price: $96  
 
Hotel Class:
5606 East 51st Street
Austin, 78723 View map  
2-Star Hotel Rank: 2 of 80
Average review rating: 4.84
OpinionWell Value Index: 10
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (10) , Travelocity (5) , TripAdvisor (166) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Clean
Appears in 133 comments. 
The following words were used in comments with Clean:
amenity (8)   bed (25)   breakfast (14)   comfortable (27)   extremely (8)   free (12)   friendly (9)   good (10)   great (11)   hotel (33)   large (8)   microwave (7)   new (10)   nice (26)   not (7)   pillow (11)   room (78)   staff (22)   super (8)   well (17)    
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1. Just returned from my third stay at this Super 8 -- it has been consistently clean and comfortable.
"Reliable and well-located " Read full review on TripAdvisor   5/23/2012 Vote      
2. 2nd stay we got stuck in the longhorn suite and it just felt like it was not cleaned, longhorn rugs use to be white, now were just gray with stains and made the room feel dirty.
"1st stay was great, 2nd was Ehhhhh! " Read full review on TripAdvisor   5/8/2012 Vote      
3. FIrst stay was wonderful, had nice clean room, snacks, would definitely recommend to others, easy location to get around Austin yet far enough away from the hustle bustle.
"1st stay was great, 2nd was Ehhhhh! " Read full review on TripAdvisor   5/8/2012 Vote      
4. I told him I wanted either my room to be cleaned or a similar room to be moved to and he replied, 'well she just did it, so what more can I do?'Bottom line, they did give us a similar room after an hour delay in which we were late to our business meeting and the next morning I got more attitude from his wife who denied being manager (or anything else) although she spent every day ordering people around and training people at the front desk.
"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor   3/29/2012 Vote      
5. When I questioned her if the policy of the hotel is to leave guests in a dirty room for the night she responded, 'you got a clean room, didn't you?' and walked away.
"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor   3/29/2012 Vote      
6. I would recommend this hotel only if you are willing to put up with attitude from the management on down to desk clerks and cleaners and make sure to remind them to have your room cleaned before leaving the premises.
"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor   3/29/2012 Vote      
7. HOWEVER, after the third day of our stay we returned at 5:00 to discover our room was not cleaned.
"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor   3/29/2012 Vote      
8. When I replied that that was not acceptable and I wanted the room cleaned she stated ' the housekeepers have left and there is nothing I can do, you left your 'do not disturb sign on the door.
"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor   3/29/2012 Vote      
9. I stated that either the room be cleaned, we be moved to another room or I would stop my credit card, she called the manager, Mr.
"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor   3/29/2012 Vote      
10. I had complained previously about the dirty carpet in the rooms as I travelled to Austin a couple of times a month and stayed here regularly and they never seem to clean or get rid of the dirty longhorn logo carpet.
"Overpriced " Read full review on TripAdvisor   3/24/2012 Vote      
   
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