Westin St Francis, San Francisco, Exceptional

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OpinionWell
Rank

57th

Out of 493

Westin St Francis	Average Price: $291 Check Rates

Hotel Class:

335 Powell Street

San Francisco, 94102-1875 View map

4-Star Hotel Rank: 28 of 37
Average review rating: 3.65

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (1952) , Travelocity (31) , TripAdvisor (1446) , YahooTravel (167)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (27) adequate (25) awesome (29) beautiful (166) best (127) better (146) big (112) cares (46) clean (281) comfortable (272) comfy (27) convenient (72) cool (24) courteous (29) decent (29) efficient (43) elegant (41) excellent (185) exceptional (40) fabulous (28) fantastic (90) free (123) fresh (26) friendly (220) fun (40) good (426) gorgeous (29) great (783) happy (33) heavenly (85) helpful (256) huge (74) impressed (47) liked (332) love (146) new (197) newer (66) nice (398) outstanding (26) perfect (103) pleasant (43) plenty (43) positive (33) professional (34) quiet (71) reasonable (67) spacious (94) stunning (20) welcoming (30) wonderful (115)

Exceptional

Appears in 95 comments.

The following words were used in comments with Exceptional:
bed (8) concierge (5) desk (6) excellent (4) floor (9) free (4) friendly (4) great (9) helpful (6) hotel (21) lobby (6) location (8) nice (6) noise (5) not (13) room (30) service (15) small (6) staff (15) view (18)

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1. One credit each day, except the checkout day, of course.

"Wonderful to Seedy to Okay " Read full review on TripAdvisor 5/10/2012 Vote

2. The interior - with the exception of the reception and bar area - is well in need of refurbishment.

"Don't stay here " Read full review on TripAdvisor 4/17/2012 Vote

3. Francis are unremarkable with one clear exception.

"Keeps getting more disappointing. " Read full review on TripAdvisor 4/14/2012 Vote

4. I know I maybe nit-picking but I have been to too many SPG hotels and unfortunately except the location, this is not the place to stay.

"Excellent location but that's about it " Read full review on TripAdvisor 12/31/2011 Vote

5. Service and amenities in the hotel are good, except for the gym which desperately needs to be redesigned - simply moving the weights to the upper level and leaving the current weights area for stretching only would would solve the very awkward current layout.

"Superb location and impressive history, just a couple of seemingly easy details missed which left a bad impression " Read full review on TripAdvisor 12/13/2011 Vote

6. Had a great stay with the exception that my 14 month old picked up some broken glass from the bedroom floor, and put it into her mouth.

"Good location " Read full review on TripAdvisor 12/6/2011 Vote

7. Quiet, except for the ding's of the cable cars below.

"A grande old dame " Read full review on TripAdvisor 11/30/2011 Vote

8. except for this hotel.

"OMG!! Everyone had a hand out for a tip! " Read full review on TripAdvisor 11/2/2011 Vote

9. To their credit, valet and the bell staff were exceptional.

"Very Mediocre " Read full review on TripAdvisor 10/18/2011 Vote

10. The staff at the hotel were without exception terrific - very friendly, enormously helpful, and knowledgeable.

"Nice to stay in a historic hotel in SF centre " Read full review on TripAdvisor 9/26/2011 Vote