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Rank
22nd
Out of 415

Amalfi Hotel Chicago

Average Price: $264  
 
Hotel Class:
20 West Kinzie Street
Chicago, 60610 View map  
3-Star Hotel Rank: 9 of 73
Average review rating: 4.45
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (74) , MyTravelGuide (139) , Travelocity (24) , TripAdvisor (681) , YahooTravel (55)
SAFE TO BOOK ? (2/5 issues found)
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Cares
Appears in 31 comments. 
The following words were used in comments with Cares:
breakfast (3)   cocktail (2)   coffee (2)   experience (2)   facilities (2)   good (2)   guest (3)   hotel (7)   iron (2)   love (2)   most (2)   much (2)   not (6)   reviews (2)   room (7)   service (3)   staff (5)   view (3)   walking (2)   well (4)    
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1. The staff really cares about your stay.
"Perfect for Business Travel and Personal! " Read full review on TripAdvisor   4/6/2012 Vote      
2. Not only is the cocktail hour and continental breakfast phenomenal, but the hotel employees really care and strive to make your experience great.
"Wonderful Experience! " Read full review on TripAdvisor   4/4/2012 Vote      
3. Personally, during four separate stays, my room has always been quiet and comfortable, but reading the other reviews, I suppose you have to be careful about the garbage truck and alley noises.
"One of my favorites in Chicago " Read full review on TripAdvisor   2/12/2012 Vote      
4. We then told them what was most frustrating was that no one seemed to care that we were inconvenienced, and most hotels would have offered something.
"Great hotel, but customer service is lacking " Read full review on TripAdvisor   12/10/2011 Vote      
5. - Room service/guest service was exceptional, catered to our group's every whim, and if any individual had questions or an issue, it was promptly taken care of by the staff.
"Very good, with only a few negatives " Read full review on TripAdvisor   9/25/2011 Vote      
6. I think we could have easily had this taken care of, but we weren't too worried and didn't feel like dealing with it.
"Really Outstanding Service and Value " Read full review on TripAdvisor   8/30/2011 Vote      
7. We even had one repair necessary to our toilet which was taken care of quickly and an minor emergency (lost prescription glasses) that they helped with as well.
"Nice place to stay in Chicago " Read full review on TripAdvisor   7/14/2011 Vote      
8. We've stayed over the years in bigger-name places and not been as well taken care of.
"Nice place to stay in Chicago " Read full review on TripAdvisor   7/14/2011 Vote      
9. Initially, the Amalfi was impressive, from the friendliness of the staff to the care and presentation of everything from the amenities in the room to the breakfast set up in the elevator lobby.
"Not as nice as it once was--sad " Read full review on TripAdvisor   7/28/2010 Vote      
10. I saw a comment form from the prior guest in our room on the study desk, who had taken the trouble of filling it out, but no one collected it or cared for it.
"Checked into a room with dirty underwear, unclean toilet and empty beer bottles!!!!!!!!!!!!!!!!! " Read full review on TripAdvisor   6/28/2010 Vote      
   
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