The Ritz-Carlton, Charlotte, Charlotte, Helpful

OpinionWell's Blog

Home » United States » North Carolina » Charlotte Destinations » Charlotte Hotels » The Ritz-Carlton, Charlotte

OpinionWell
Rank

3rd

Out of 269

The Ritz-Carlton, Charlotte	Average Price: $434 Check Rates

Hotel Class:

201 East Trade Street

Charlotte, 28202 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.67

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (114)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

accommodating (5) attentive (5) beautiful (26) best (32) better (12) big (9) cares (11) clean (18) comfortable (30) convenient (6) cool (5) delicious (5) efficient (7) elegant (7) excellent (32) exceptional (5) fabulous (7) fantastic (17) free (9) friendly (34) fun (7) good (41) gorgeous (7) great (80) happy (6) helpful (24) huge (17) impeccable (5) impressed (8) liked (28) love (16) luxurious (11) new (41) nice (76) outstanding (9) perfect (11) pleasant (7) pleased (4) plenty (8) professional (9) quiet (14) reasonable (8) soft (5) spacious (18) spectacular (5) superb (6) tasteful (6) terrific (10) welcoming (7) wonderful (18)

Helpful

Appears in 24 comments.

The following words were used in comments with Helpful:
area (2) expectation (3) friendly (8) guest (2) hotel (3) nice (2) professional (2) room (5) spa (2) staff (11) suite (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. (reason for our visit) We arrived early and they let us check in, upgraded our room to a suite and everyone was friendly and very helpful.

"Wonderful Place to Stay! " Read full review on TripAdvisor 4/14/2012 Vote

2. (They weren't hovering around the spa area all the time (which can be awkward if one is partially dressed and/or make one feel rushed to leave), but there was always help at available at the very close-by front desk.

"Thank you, Ritz, for a top-notch getaway " Read full review on TripAdvisor 2/24/2012 Vote

3. Breakfast was good at the lounge in the morning and room staff was helpful, and professional.

"Disappointing Hotel Experience. " Read full review on TripAdvisor 1/24/2012 Vote

4. We asked the manager and staff multiple times to give us an update and no one helped.

"Disappointing Hotel Experience. " Read full review on TripAdvisor 1/24/2012 Vote

5. Guest Services apologized but indicated they couldn't help us.

"Great hotel, but I wish I had checked prior reviews first " Read full review on TripAdvisor 12/14/2011 Vote

6. The hotel sent a white noise machine to the room, but it wasn't much help.

"Noisy, but otherwise a First Class experience " Read full review on TripAdvisor 11/18/2011 Vote

7. Everyone from the doorman to the bartender was friendly and helpful.

"Noisy, but otherwise a First Class experience " Read full review on TripAdvisor 11/18/2011 Vote

8. Everyone is so friendly and helpful.

"Always feels like a home away from home " Read full review on TripAdvisor 11/8/2011 Vote

9. Each staff person we encountered was warm, friendly and helpful.

"Top notch service " Read full review on TripAdvisor 10/12/2011 Vote

10. The entire staff, from the bell-hops, to the waiting staff were extremely friendly and helpful.

"Fabulous " Read full review on TripAdvisor 9/21/2011 Vote