The Ritz-Carlton, Charlotte, Charlotte, Good

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Rank

3rd

Out of 269

The Ritz-Carlton, Charlotte	Average Price: $434 Check Rates

Hotel Class:

201 East Trade Street

Charlotte, 28202 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.67

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (114)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (5) attentive (5) beautiful (26) best (32) better (12) big (9) cares (11) clean (18) comfortable (30) convenient (6) cool (5) delicious (5) efficient (7) elegant (7) excellent (32) exceptional (5) fabulous (7) fantastic (17) free (9) friendly (34) fun (7) good (41) gorgeous (7) great (80) happy (6) helpful (24) huge (17) impeccable (5) impressed (8) liked (28) love (16) luxurious (11) new (41) nice (76) outstanding (9) perfect (11) pleasant (7) pleased (4) plenty (8) professional (9) quiet (14) reasonable (8) soft (5) spacious (18) spectacular (5) superb (6) tasteful (6) terrific (10) welcoming (7) wonderful (18)

Good	Appears in 42 comments.

The following words were used in comments with Good:
area (2) bar (2) bed (2) busy (2) comfortable (2) expectation (3) food (2) gym (3) hotel (9) location (5) loud (2) love (2) new (2) nice (3) not (6) pool (3) room (8) service (5) staff (3) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I feel that 'good customer service' would require that he get back to me with some sort of explanation, but I've received no communication from him.

"Bad Taste In My Mouth!! " Read full review on TripAdvisor 5/18/2012 Vote

2. Thank goodness the parcel was returned to the sender and I wasn't charged for the contents.

"Bad Taste In My Mouth!! " Read full review on TripAdvisor 5/18/2012 Vote

3. Unfortunately, all of the good was really tainted by this: We are from Canada and pay a ridiculous amount in duty for purchases in the US.

"Bad Taste In My Mouth!! " Read full review on TripAdvisor 5/18/2012 Vote

4. A good concierge is needed to make a Ritz, Ritzy.

"Ritz like no other " Read full review on TripAdvisor 5/3/2012 Vote

5. Spa was very good although the massage room was chilly with a draft.

"Excellent property in the heart of center city Charlotte " Read full review on TripAdvisor 4/24/2012 Vote

6. Gym, pool and jacuzzi at the top of the hotel were very good (gym could use a bicep curl).

"Excellent property in the heart of center city Charlotte " Read full review on TripAdvisor 4/24/2012 Vote

7. The location was good too, access to everything.

"Re: Good service is yet tainted by outdated room " Read full review on TripAdvisor 4/10/2012 Vote

8. Matt checked us in and was so good with my 1.

"Exceeded my high expectations! " Read full review on TripAdvisor 3/29/2012 Vote

9. The good news is that they were quickly and efficiently resolved within minutes, the bad news is that they happened.

"Add it to your list if you are Charlotte " Read full review on TripAdvisor 3/9/2012 Vote

10. One expects a very good experience when staying at a Ritz Carlton and this hotel exceeds expectations.

"Ritz Carlton at its Finest " Read full review on TripAdvisor 2/24/2012 Vote