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OpinionWell
Rank
43rd
Out of 676

The Lucerne Hotel

Average Price: $320  
 
Hotel Class:
201 West 79th Street
New York City, 10024 View map  
3-Star Hotel Rank: 16 of 154
Average review rating: 4.42
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (3) , TripAdvisor (573) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 24 comments. 
The following words were used in comments with Professional:
comfortable (2)   courteous (5)   elegant (2)   friendly (5)   great (2)   helpful (3)   high (2)   hotel (7)   night (2)   room (2)   service (2)   staff (15)   train (2)   warm (2)   welcoming (2)    
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1. The staff could not have been more professional and courteous.
"Perfect Location " Read full review on TripAdvisor   3/28/2012 Vote      
2. 'Ross' the MOD was about as helpful and courteous as high schooler lacking professional training in the hospitality industry.
"Manager on Duty needs a new job " Read full review on TripAdvisor   11/7/2011 Vote      
3. All staff members we had contact with were very polite, professional and helpful.
"Lovely little hotel in good neighborhood " Read full review on TripAdvisor   9/10/2011 Vote      
4. The staff here are both professional and courteous.
"A hidden Gem in New York City " Read full review on TripAdvisor   9/9/2011 Vote      
5. This hotel had it all: location one block from the #1 subway line, three blocks from Central Park, lots of good restaurants all around, very QUIET, spotless and very comfortable rooms, and efficient and professional staff.
"Perfect in every way! " Read full review on TripAdvisor   9/9/2011 Vote      
6. Staff were very professional, yet warm and welcoming.
"Excellent place! " Read full review on TripAdvisor   6/30/2011 Vote      
7. All the staff (desk clerks, housekeeping, doormen and elevator attendant) were simply professional and courteous.
"A keeper! " Read full review on TripAdvisor   5/20/2011 Vote      
8. The Lucerne provides everything one would want in a hotel of its class -- comfort, cleanliness, safety, friendly service, convenience -- but with an understated/matter-of-fact/professional elegance and charm in a historic building that the big chains really can't recreate.
"A keeper! " Read full review on TripAdvisor   5/20/2011 Vote      
9. Far too many hotels have that very robotic professional staff that just say the words but could care less.
"Top Notch Friendly Staff " Read full review on TripAdvisor   4/4/2010 Vote      
10. I would stay here again and again--it's so hard to find the right combination of affordability, elegance and professionalism when it comes to NYC's hotels, and The Lucerne is top-notch all the way.
"Worth the Money " Read full review on TripAdvisor   11/9/2009 Vote      
   
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