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OpinionWell
Rank
43rd
Out of 676

The Lucerne Hotel

Average Price: $320  
 
Hotel Class:
201 West 79th Street
New York City, 10024 View map  
3-Star Hotel Rank: 16 of 154
Average review rating: 4.42
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (3) , TripAdvisor (573) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Helpful
Appears in 249 comments. 
The following words were used in comments with Helpful:
arrival (9)   clean (22)   concierge (29)   courteous (14)   desk (28)   excellent (9)   extremely (22)   friendly (77)   hotel (37)   lobby (8)   location (17)   most (8)   nice (18)   not (13)   pleasant (22)   polite (11)   room (33)   service (12)   staff (170)   wondering (10)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Once you're satisfied with the room, it's a great hotel: everyone is helpful, and the location is ideal.
"helpful and accommodating " Read full review on TripAdvisor   5/20/2012 Vote      
2. Service staff very helpful without exceptions, got a room despite early checkin and the property was always very clean and well kept.
"A consistently solid venue " Read full review on TripAdvisor   5/2/2012 Vote      
3. The staff has been very helpful and friendly each visit.
"A Fine Place " Read full review on TripAdvisor   4/29/2012 Vote      
4. The staff were courteous and helpful.
"Nicely renovated Upper West Side Hotel; Great Restaurant " Read full review on TripAdvisor   4/22/2012 Vote      
5. I stayed in a newer hotel in heart on Times Square the following day for less and it was incredible and the extras and gorgeous staff helped forget the rip off of Lucerne.
"Overpriced matchbox size rooms with lack of amenities and customer service " Read full review on TripAdvisor   4/21/2012 Vote      
6. Conscierge was most helpful in tracking down cab with purse.
"Overpriced matchbox size rooms with lack of amenities and customer service " Read full review on TripAdvisor   4/21/2012 Vote      
7. The staff were reasonably helpful, my bag went missing on the flight over, so for the first day and half I kep asking whether my bag had turned up.
"Lucerne for small home style hotel accom NYC " Read full review on TripAdvisor   4/18/2012 Vote      
8. We found all the staff helpful.
"Small rooms, great location " Read full review on TripAdvisor   4/12/2012 Vote      
9. The hotel staff were friendly and helpful.
"Great location " Read full review on TripAdvisor   4/6/2012 Vote      
10. I always stay at this hotel as it is extremely clean, the staff is very friendly and helpful.
"Love this Hotel " Read full review on TripAdvisor   4/6/2012 Vote      
   
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