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OpinionWell
Rank
43rd
Out of 676

The Lucerne Hotel

Average Price: $320  
 
Hotel Class:
201 West 79th Street
New York City, 10024 View map  
3-Star Hotel Rank: 16 of 154
Average review rating: 4.42
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (3) , TripAdvisor (573) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Free
Appears in 71 comments. 
The following words were used in comments with Free:
appreciate (5)   bed (7)   concierge (5)   desk (8)   good (8)   helpful (5)   hotel (12)   internet (14)   nice (10)   not (5)   plus (6)   reasonable (4)   recommend (5)   room (26)   service (9)   staff (5)   street (5)   useful (6)   wifi (14)   wireless (6)    
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1. The rooms are very nice with comfortable bed, free internet, nice bathroom, flatscreen tv, and good design.
"A Fine Place " Read full review on TripAdvisor   4/29/2012 Vote      
2. Nicely decorated, great bathroom, quiet, competitively priced, good free internet, close to subway (Line 1 at 79th Street) This will be my NYC base when I am in town from now on.
"A great find - ticks all the boxes " Read full review on TripAdvisor   4/23/2012 Vote      
3. free wifi was a plus and worked well.
"Nicely renovated Upper West Side Hotel; Great Restaurant " Read full review on TripAdvisor   4/22/2012 Vote      
4. We discovered that the phones in the room only work if you give your credit card over so each time I needed to make the free call to my insurance company I had to call and beg the reception desk to please connect me and tell them why.
"Overpriced matchbox size rooms with lack of amenities and customer service " Read full review on TripAdvisor   4/21/2012 Vote      
5. What more could someone ask for in a hotel/ How about free (FREE) NY Times at your door each morning.
"Touch of Class in the middle of the Upper West Side " Read full review on TripAdvisor   4/12/2012 Vote      
6. The free wifi internet wasn't working for me, but I didn't follow up with the front desk so it was probably just a glitch.
"Nice room, good location " Read full review on TripAdvisor   4/1/2012 Vote      
7. My room was a 'queen superior' which had 2 beds, a desk, TV, a closet with ironing board, safe, hangers, and a nice bathroom with a full tub, lots of free shampoos and soaps, and plenty of towels.
"Nice room, good location " Read full review on TripAdvisor   4/1/2012 Vote      
8. I have given two points for the fitness center and free wi-fi, which are major plusses.
"Unfriendly service and noise, noise and more noise " Read full review on TripAdvisor   3/29/2012 Vote      
9. I explained this to the receptionist and asked if perhaps there was a free room where I could use the bathroom to do this until my room was available? The receptionist told me there wasn't and proceeded to ignore me.
"Unfriendly service and noise, noise and more noise " Read full review on TripAdvisor   3/29/2012 Vote      
10. The wifi is free and the staff was extremely helpful and pleasant.
"Wonderful stay in NYC " Read full review on TripAdvisor   3/18/2012 Vote      
   
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