1. Some of the people who made our stay memorable were: Denise Hoopai, Front Operations Manager, who graciously gave us fourth floor ocean view rooms; Rocky, horseback riding tour guide/paniolo, who made our horseback riding tour great fun; Alan the bellman/driver who was a walking history book of the area; and Thomas the bellman who, as he puts it 'comes to work every day with a smile on my face' and put a smile on ours.