Hilton Garden Inn Atlanta Downtown, Atlanta, Cares

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Rank

14th

Out of 426

Hilton Garden Inn Atlanta Downtown	Average Price: $188 Check Rates

Hotel Class:

275 Baker Street

Atlanta, 30313 View map

3-Star Hotel Rank: 3 of 93
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Travelocity (8) , Expedia (56) , TripAdvisor (186)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (7) amazing (13) attentive (7) awesome (16) beautiful (14) best (21) better (26) big (13) cares (10) clean (102) cleanliness (4) comfortable (51) comfy (6) convenient (37) cool (5) courteous (10) decent (5) excellent (33) exceptional (6) fantastic (11) fast (6) free (30) fresh (7) friendly (99) fun (6) good (95) great (174) happy (9) helpful (81) huge (7) impressed (7) liked (54) love (14) new (34) nice (127) outstanding (12) perfect (26) perfectly (5) pleasant (10) pleased (9) plenty (11) professional (12) quiet (10) reasonable (15) responsive (5) soft (9) spacious (15) welcoming (8) well appointed (6) wonderful (30)

Cares

Appears in 9 comments.

The following words were used in comments with Cares:
hotel (3) management (2) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. my jackets were lost or stolen from the hotel's care.

"Great location, HORRENDOUS customer service. SERIOUSLY. There are other great hotels in the area with better service. " Read full review on TripAdvisor 1/13/2012 Vote

2. I immediately called the hotel and was ASSURED they had both of my jackets, that these sorts of things were common, and that the hotel could easily take care of this.

"Great location, HORRENDOUS customer service. SERIOUSLY. There are other great hotels in the area with better service. " Read full review on TripAdvisor 1/13/2012 Vote

3. He also recognized us the next day in passing, asked if concerns were still ok and genuinely seemed to care.

"Bad luck or just the norm? " Read full review on TripAdvisor 11/27/2011 Vote

4. They took care of our every need during our stay.

"One of the best hotels I've stayed at In years. " Read full review on TripAdvisor 9/10/2011 Vote

5. Manager left a personal voice message everyday to make sure that we were well taken care of.

"Highly recommended for both business & leisure travellers " Read full review on TripAdvisor 8/11/2011 Vote

6. The staff, management and the corporate office could care less about being helpful or whether their guests are taken care of.

"Impossible property to deal with!!! " Read full review on TripAdvisor 1/23/2011 Vote

7. Lots of restaurants and things to do within the area, but be careful of traveling outside of the surrounding blocks, quickly turns into dangerous and scary.

"Nice hotel " Read full review on Expedia 6/16/2010 Vote

8. The breakfast buffet is the normal fair, the hot foods are well taken care of but the cereal types are not.

"Could have been a great stay. " Read full review on TripAdvisor 8/17/2009 Vote

9. The rooms are beautiful and well taken care of.

"The Greatest, in location and in service " Read full review on TripAdvisor 3/9/2009 Vote