The Ritz-Carlton, Kapalua, Kapalua, Happy

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (15) attentive (31) awesome (32) beautiful (227) beauty (15) best (140) better (66) big (52) breathtaking (15) cares (38) clean (76) comfortable (71) convenient (16) cool (23) delicious (32) excellent (86) exceptional (40) fabulous (37) fantastic (68) free (55) fresh (24) friendly (133) fun (18) generous (13) good (192) gorgeous (55) great (379) happy (36) helpful (116) huge (42) immaculate (17) liked (198) love (98) luxurious (17) new (18) nice (253) outstanding (23) perfect (80) perfectly (14) pleasant (22) plenty (32) positive (13) professional (17) quiet (49) reasonable (32) spacious (31) spectacular (29) superb (13) welcoming (34) wonderful (93)

Happy

Appears in 36 comments.

The following words were used in comments with Happy:
beach (3) chocolate (5) good (2) great (2) hotel (3) kid (5) liked (2) never (2) nice (2) night (2) not (11) room (2) service (3) single (2) useful (4) wine (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No hula dancer at sunset/happy hour.

"Hotel lacked Hawaiian feel but Club Lounge was great! " Read full review on TripAdvisor 5/11/2012 Vote

2. ), we knew would be very happy we had chosen this location.

"Great Place to celebrate & relax! " Read full review on TripAdvisor 5/11/2012 Vote

3. happy says aloha.

"Bliss " Read full review on TripAdvisor 4/15/2012 Vote

4. We were happy to have own own mini frig to store cheese and wine etc.

"Beautiful Resort " Read full review on TripAdvisor 4/14/2012 Vote

5. We ended our trip in Kapalua and were happy that the weather was marginal at times - made us go out and explore, and after a week of sitting around on the Big Island relaxing, it felt good to go and poke around the north side of Maui or go on whale watches.

"Very Nice Spot. . .Except for the wind and rain " Read full review on TripAdvisor 3/30/2012 Vote

6. Beach: their hotel beach was rated as the world's number 1 beach in 2009 and we were very happy with it.

"Amazing resort and beach " Read full review on TripAdvisor 3/21/2012 Vote

7. We also took advantage of the Ritz's whale watching tour and were very happy with it.

"Even in dicy weather, wonderful experience " Read full review on TripAdvisor 3/12/2012 Vote

8. Desk receptionist not happy-no eye contact.

"Very Poor Customer Service! " Read full review on TripAdvisor 2/23/2012 Vote

9. They seem to be in a hurry and not happy to be here.

"Very Poor Customer Service! " Read full review on TripAdvisor 2/23/2012 Vote

10. We received rude, cold services from the waitresses, especially the early-middle age brunette-non islander at The Terrace-breakfast buffet) , who was dispassionate and not happy to be working there.

"Very Poor Customer Service! " Read full review on TripAdvisor 2/23/2012 Vote