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1st
Out of 6

The Ritz-Carlton, Kapalua

Average Daily Rate: NA  
 
Hotel Class:
1 Ritz Carlton Drive
Kapalua, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.88
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 36 comments. 
The following words were used in comments with Cares:
attentive (2)   beach (3)   chair (3)   excellent (4)   experience (3)   good (3)   guest (4)   hotel (3)   housekeeping (3)   not (5)   ocean (3)   pool (5)   professional (2)   resort (3)   room (5)   service (5)   slow (2)   staff (3)   towel (2)   well (3)    
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1. Travis and David took excellent care of us.
"Second times the charm! " Read full review on TripAdvisor   5/20/2012 Vote      
2. And have to say Anna and Amy took excellent care of us.
"Second times the charm! " Read full review on TripAdvisor   5/20/2012 Vote      
3. The entire Club Concierge team, very capably led by Leslie, took great care of us.
"Great Place to celebrate & relax! " Read full review on TripAdvisor   5/11/2012 Vote      
4. Also be very careful about coming into contact with ocean jellyfish, box jellyish are fatally toxic and Portugese Man-of-war have long tentacles that have stingers that are extremely painful, I know.
"Your Hawaiian dream vacation awaits you at the Ritz-Carlton. " Read full review on TripAdvisor   4/15/2012 Vote      
5. If you stay on the grounds of the property, you are safe, but you must be careful because you are on an island in the middle of the ocean.
"Your Hawaiian dream vacation awaits you at the Ritz-Carlton. " Read full review on TripAdvisor   4/15/2012 Vote      
6. We were met at the airport by a Ritz Carlton representative who took care of our bags and shuttled us to the resort.
"Ritz Carlton Kapalua - Heavenly! " Read full review on TripAdvisor   4/12/2012 Vote      
7. Nobody even cared how frustrated we were or how we felt about it.
"Not a 5 Star Hotel " Read full review on TripAdvisor   3/23/2012 Vote      
8. Good:-The Views-The Rooms are nice-Beds are Comfortable-The beach isn't crowded, but is smallBad:-Housekeeping moves all your stuff everywhere-Housekeeping doesn't clean the bathroom, we found other people's hair in the tub & shower-The toliet didn't flush in the room, we had to hold down the handle-You can hear the people above you pee-The staff didn't care about our stay and seemed to constantly want us to buy more.
"Not a 5 Star Hotel " Read full review on TripAdvisor   3/23/2012 Vote      
9. This is a breathtakenly beautiful and well cared for property.
"Ah.... " Read full review on TripAdvisor   2/18/2012 Vote      
10. they have zero personality and they don't even care to smile at you.
"Beautiful Resort - Rude Bartenders " Read full review on TripAdvisor   2/11/2012 Vote      
   
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