The Ritz-Carlton, Kapalua, Kapalua, Exceptional

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (15) attentive (31) awesome (32) beautiful (227) beauty (15) best (140) better (66) big (52) breathtaking (15) cares (38) clean (76) comfortable (71) convenient (16) cool (23) delicious (32) excellent (86) exceptional (40) fabulous (37) fantastic (68) free (55) fresh (24) friendly (133) fun (18) generous (13) good (192) gorgeous (55) great (379) happy (36) helpful (116) huge (42) immaculate (17) liked (198) love (98) luxurious (17) new (18) nice (253) outstanding (23) perfect (80) perfectly (14) pleasant (22) plenty (32) positive (13) professional (17) quiet (49) reasonable (32) spacious (31) spectacular (29) superb (13) welcoming (34) wonderful (93)

Exceptional

Appears in 40 comments.

The following words were used in comments with Exceptional:
bags (3) beauty (2) bed (3) bedroom (2) dinner (3) eat (3) excellent (3) food (4) hotel (4) most (3) never (3) ocean (2) offers (2) professional (2) resort (2) room (5) service (11) staff (3) store (2) view (3)

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1. -Ocean view room was only ocean view from balcony with head turned to the side (most were like this except end rooms).

"Hotel lacked Hawaiian feel but Club Lounge was great! " Read full review on TripAdvisor 5/11/2012 Vote

2. Pros: Beautiful property, fabulous spa and exceptional service.

"Ritz Carlton Kapalua - Heavenly! " Read full review on TripAdvisor 4/12/2012 Vote

3. Everything from the day we arrived until the day we left was exceptional.

"Ritz Carlton Kapalua - Heavenly! " Read full review on TripAdvisor 4/12/2012 Vote

4. The one exception was the Plantation Club Restaurant.

"Windy, but beautiful. Service suprisingly slow. " Read full review on TripAdvisor 3/30/2012 Vote

5. The bedroom and bathroom were great too except the bed was a bit hard for my taste.

"Wonderful sevice... beautiful property " Read full review on TripAdvisor 3/27/2012 Vote

6. Everything is good at the hotel except the location.

"Bad location kills this... " Read full review on TripAdvisor 3/18/2012 Vote

7. The concierge group was also exceptional.

"Awesome two week stay " Read full review on TripAdvisor 3/6/2012 Vote

8. That is an exceptional program and allowed us to have time (3 hrs each) on our own for dinner.

"Awesome two week stay " Read full review on TripAdvisor 3/6/2012 Vote

9. (I have never stayed anywhere where you didn't have to walk a little down to the beach, with the exception of Belize, where my cottage was ON the beach.

"Don't hesitate... " Read full review on TripAdvisor 2/26/2012 Vote

10. Overall, the hotel was excellent, except for the food offerings.

"Nice Hotel - Avoid the Bayon Tree for Dinner " Read full review on TripAdvisor 2/25/2012 Vote