4. I did not get the room i specifically want and i even told the one taking my reservation what i want in my roon like a spa and she said i got it and its a big spa, but when i check in there was n o spa nothing so i called thier attention and they wont even listen to me so they gave me another room aafter so many talks done there was a tab even my husband wont fit in our tab at home is bigger then thiers, so dissappointed, so guest next time if you haVE SOMETHING YOU WANT IN YOUR ROOM BETTER MAKE SURE YOU WILL GET IT, SO IT SPOILED MY DAY IN RENO.