Reno Hilton, Reno, Attentive

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OpinionWell
Rank

6th

Out of 158

Reno Hilton	Average Daily Rate: NA Check Rates

Hotel Class:

2500 East 2nd Street

Reno, 89595 View map

4-Star Hotel Rank: 2 of 5
Average review rating: 3.77

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (180) , MyTravelGuide (635) , YahooTravel (64)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (2) adequate (3) amazing (3) attentive (3) awesome (5) beautiful (5) best (23) better (17) big (16) cares (7) clean (55) cleanliness (3) comfortable (46) comfy (5) convenient (3) cool (4) efficient (3) excellent (16) exceptional (6) fabulous (6) fantastic (4) free (15) friendly (31) fun (16) good (54) gorgeous (3) great (84) happy (8) helpful (14) huge (8) impressed (9) liked (46) love (18) new (21) nice (81) perfect (9) pleasant (6) pleased (2) plenty (11) positive (2) professional (3) quiet (6) reasonable (6) reasonably (2) responsive (3) roomy (4) soft (4) spacious (11) tasteful (3) wonderful (8)

Attentive

Appears in 8 comments.

The following words were used in comments with Attentive:
cuisine (2) expectation (2) hotel (2) need (2) not (2) room (3) spa (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was not as attentive as one would expect at a "resort", this may be due to recent downsizing at the hotel.

"Nice hotel for Reno " Read full review on Expedia 7/23/2009 Vote

2. Seriously enough to require medical attention.

"Very disappointed with Grand Sierra " Read full review on Expedia 7/22/2009 Vote

3. Friendly attentive staff who cared about us.

"One of our BEST EVER experiences " Read full review on Expedia 6/24/2009 Vote

4. I did not get the room i specifically want and i even told the one taking my reservation what i want in my roon like a spa and she said i got it and its a big spa, but when i check in there was n o spa nothing so i called thier attention and they wont even listen to me so they gave me another room aafter so many talks done there was a tab even my husband wont fit in our tab at home is bigger then thiers, so dissappointed, so guest next time if you haVE SOMETHING YOU WANT IN YOUR ROOM BETTER MAKE SURE YOU WILL GET IT, SO IT SPOILED MY DAY IN RENO.

"dissappointing reservation " Read full review on YahooTravel 6/1/2009 Vote

5. They were professional and attentive to my needs.

"Will Return " Read full review on Expedia 2/10/2009 Vote

6. They really need to step it up as far as customer service & attention to detail if they expect to compete with the older, more established hotel/casinos that are more conveniently located in town.

"Great room....but service lacking " Read full review on YahooTravel 6/29/2007 Vote

7. We spent alot of money in casino, but it seemed the pit bosses weren't paying attention to the games and our buy-ins weren't tracked properly.

"Great room....but service lacking " Read full review on YahooTravel 6/29/2007 Vote

8. The Steak House is pricey but oh so worth it for the special attention and atmosphere, Chevy's mexican cuisine and Asiana oriental cuisine were both tasty.

"We love Reno and the Hilton!! " Read full review on YahooTravel 5/12/2005 Vote