2. I THINK IT NOT WORTH FOR 20$ TO MAKE A GUEST A BAD IMPRESSION IVEN WHEN THE GUEST STAYED 3 TIMES AT FRONT DESK AND BY THE FIRST STEP HAS ASKED IF IT WILL BEE OK TO STAY IN THE SAME ROOM SAYING YES AND FINALLIY KNOWING THE GUEST WILL NOT LOOSE MOORE TIME FORCING HIM, WHEN NOT WILLING TO CHANGE, ROOM TO ACEPT THE PAYMENT AS AN UPGRADE.