Hilton Waikoloa Village, Waikoloa, Helpful

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Home » United States » Hawaii » Waikoloa Hotels » Hilton Waikoloa Village

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Rank

2nd

Out of 18

Hilton Waikoloa Village	Average Price: $241 Check Rates

Hotel Class:

425

Waikoloa, 96738 View map

4-Star Hotel Rank: 3 of 12
Average review rating: 3.78

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 315 comments.

The following words were used in comments with Helpful:
beauty (10) concierge (10) desk (28) extremely (12) food (13) friendly (78) great (17) hotel (30) management (10) most (14) much (10) need (10) nice (13) not (45) pleasant (12) resort (19) reviews (14) room (38) service (21) staff (133)

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1. Unfortunately, the hotel staff wasn't helpful at all and be careful ordering pool drinks, I caught the bartender substituting ultra cheap liquor for the liquor called out on the bar menu.

"Beautiful "Mega Resort" but Service lacking. " Read full review on TripAdvisor 3/14/2011 Vote

2. The positive things about the resort was how well-maintained the grounds were kept, the beautiful views of the ocean, the maid service and valet parking attendents were friendly and helpful.

"Too impersonal and massive to relax on such a beautiful Island! " Read full review on TripAdvisor 3/4/2011 Vote

3. Everyone at the Hilton was extremely nice and helpful.

"Absolutely wonderful............ " Read full review on TripAdvisor 2/21/2011 Vote

4. I hope this helps and have a great time.

"An Amazing Location to Vacation! " Read full review on TripAdvisor 2/4/2011 Vote

5. I've never seen so many helpful concierges at a hotel property.

"Excellent resort " Read full review on TripAdvisor 1/22/2011 Vote

6. It offers a lot more than other hotels elsewhere and helped us have what we consider a great vacation.

"Excellent resort " Read full review on TripAdvisor 1/22/2011 Vote

7. Personnel very pleasant and helpful.

"Wonderful Visit " Read full review on TripAdvisor 12/19/2010 Vote

8. Beautiful setting but waiter was not helpful when we asked about price fixe menu and overall service was below par for a very expensive restaurant.

"Wonderful Visit " Read full review on TripAdvisor 12/19/2010 Vote

9. The staff is very helpful and full of the Aloha spirit.

"Unbelievable resort " Read full review on TripAdvisor 12/13/2010 Vote

10. You need to meet David, a waiter, at the Waterfront Restaurant, friendly, knowledgeable, helpful, and all without missing a beat with his good service.

"Absolutely a perfect place to be spoiled " Read full review on TripAdvisor 12/8/2010 Vote