Hilton Grand Vacations Club at Hilton Hawaiian Village, Honolulu, Positive

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OpinionWell
Rank

47th

Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village	Average Price: $296 Check Rates

Hotel Class:

2003 KALIA Road

Honolulu, 96815 View map

3-Star Hotel Rank: 9 of 20
Average review rating: 4.3

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Positive

Appears in 8 comments.

The following words were used in comments with Positive:
bedroom (2) not (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We very calmly explain our position to her - this is not what we agreed to, not what we were promised, and not what we paid for.

"Lack of communication, bait and switch, AND lousy customer service? Awesome! " Read full review on TripAdvisor 11/26/2011 Vote

2. One bedroom unit - Lagoon Tower:Shocked & dismayed that the Hilton Grand Vacation Club showcases themselves so positively when the one bedroom we were assigned in the Lagoon Tower looks & feels dismal, is dirty, old and furnished with quite ugly and depressing gold furniture & rugs.

"2 star rating " Read full review on TripAdvisor 3/7/2011 Vote

3. Everything else was a positive.

"WISH WE COULD STAY LONGER " Read full review on TripAdvisor 9/18/2009 Vote

4. On a positive note, we were treated very well by all the staff.

"Busy, fun, sun and surf " Read full review on TripAdvisor 9/4/2009 Vote

5. However it was a very tricky deal to get the door positioned just exactly in the right spot to get it to come back on.

"Save your HGVC points for another location! " Read full review on TripAdvisor 8/22/2009 Vote

6. Overall we rate the HHV very positively and plan on returning there is a few years.

"A very nice vacation at The Hilton " Read full review on YahooTravel 10/2/2008 Vote

7. positive - Right on a fantastic beach.

"Over Populated - Why More Construction? " Read full review on TripAdvisor 6/16/2007 Vote

8. On a positive note, the bed and pillows were comfortable.

"Was disappointed " Read full review on YahooTravel 10/3/2005 Vote