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Rank
47th
Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village

Average Price: $296  
 
Hotel Class:
2003 KALIA Road
Honolulu, 96815 View map  
3-Star Hotel Rank: 9 of 20
Average review rating: 4.3
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)
SAFE TO BOOK ? (1/5 issues found)
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Helpful
Appears in 73 comments. 
The following words were used in comments with Helpful:
beach (6)   beauty (3)   car (3)   concierge (3)   desk (6)   excellent (4)   flower (3)   friendly (20)   great (6)   hotel (11)   nice (4)   perfect (2)   pleasant (4)   resort (3)   reviews (4)   room (5)   service (7)   shop (6)   staff (29)   warm (2)    
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1. The help here is absolutely the worst i've ever encountered anywhere in the world.
"Great location. Nice views. " Read full review on TripAdvisor   5/7/2012 Vote      
2. Concierge offers great advise and any help you need.
"Excellence all around! " Read full review on TripAdvisor   3/5/2012 Vote      
3. We rented a car and hit Costco and Safeway to stock up on groceries for the week and the bellmen were most helpful getting all our shopping up to our apartments for a $5.
"Perfect for a family gathering " Read full review on TripAdvisor   2/29/2012 Vote      
4. The hotel itself is fine although the check-in was less than helpful.
"Disappointing pool facilities " Read full review on TripAdvisor   2/1/2012 Vote      
5. Service was great everyone was very helpful.
"Awesome resort! " Read full review on TripAdvisor   1/21/2012 Vote      
6. We went to the concierge to book our Pearl Harbor tour, she said she couldn't help us with that and sent us to the tour desk (but she could sell us a timeshare.
"Overall quite good accomodations, but poor service " Read full review on TripAdvisor   1/6/2012 Vote      
7. Hilton did notify us just before our arrival about the traffic but could have done more to help with transportation in and out of the hotel during the weekend.
"Great vacation! " Read full review on TripAdvisor   12/17/2011 Vote      
8. The lovely and helpful girls at the rental car place helpfully informed us that Obama was staying at Hilton.
"Lack of communication, bait and switch, AND lousy customer service? Awesome! " Read full review on TripAdvisor   11/26/2011 Vote      
9. the resort is always clean,the staff friendly and helpful and the atmosphere very relaxing.
"Yearly visit to the hilton to shop and relax " Read full review on TripAdvisor   11/12/2011 Vote      
10. However, the staff members that we encountered on property were helpful and pleasant.
"It's Okay " Read full review on TripAdvisor   11/10/2011 Vote      
   
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