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Rank
6th
Out of 366

Pointe Hilton Tapatio Cliffs Resort

Average Price: $134  
 
Hotel Class:
11111 North 7th Street
Phoenix, 85020 View map  
4-Star Hotel Rank: 4 of 11
Average review rating: 3.97
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)
SAFE TO BOOK ? (1/5 issues found)
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Positive
Appears in 26 comments. 
The following words were used in comments with Positive:
area (2)   desk (2)   experience (5)   friendly (2)   great (3)   helpful (2)   hotel (7)   large (2)   love (3)   nice (2)   not (4)   personable (2)   pool (3)   reviews (4)   room (7)   service (3)   shop (2)   staff (6)   useful (2)   well (3)    
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1. The man at the omelette station was positively grumpy, and I heard him complaining to another guest that he used to do night shifts and they had switched him to the morning, when he wasn't a 'morning person'.
"Mixed experience " Read full review on TripAdvisor   4/18/2012 Vote      
2. I stayed at the Hilton Pointe Tapatio from March 4 - 9, 2012 and it was a positive and wonderful experience.
"Tapatio Cliffs was an excellent choice! " Read full review on TripAdvisor   3/14/2012 Vote      
3. on the positive side, we all got massages.
"somewhat disappointed " Read full review on TripAdvisor   3/28/2011 Vote      
4. I stayed for 10 days in March 2011First the positives:- most polite and cooperative hotel staff you will find anywhere- great location- reasonable prices- large well lit rooms- great hiking trails and golf courseNegatives:- rooms are slightly run down and musty smelling.
"Fantastic staff and location slightly dowdy rooms " Read full review on TripAdvisor   3/27/2011 Vote      
5. your staff treated us exceptionally well the girls at the front desk were very thorough with activities we could do while there, there was one wo was very nice and very well positioned in her job.
"The experience was wonderful " Read full review on TripAdvisor   2/17/2011 Vote      
6. There was a rolling office-type chair (great for using after you get tired of the other, uncomfortable furniture), but the back on it couldn't be locked in the upright position, so you can't lean back if you decide to watch TV while you're sitting in it.
"Find somewhere else to stay!!! " Read full review on TripAdvisor   1/20/2011 Vote      
7. Unfortunately, those are the only three positives that I can come up with for this hotel:1.
"Find somewhere else to stay!!! " Read full review on TripAdvisor   1/20/2011 Vote      
8. I have nothing but positives things to say about this hotel: the lobby was very clean and staff were very helpful and courteous; the room was spotless, newly renovated and spacious; and the grounds were lovely-- nice pools, fitness room, and common areas; free shuttle service w/in the hotel.
"Great Hotel... Excellent Value " Read full review on TripAdvisor   9/18/2010 Vote      
9. Was a bit worried at check in given sort of chilly reception but everything was positive following.
"Sooo Relaxing " Read full review on Expedia   4/14/2010 Vote      
10. As aspiring B&B inkeepers, we have been to conventions where management has been encouraged to respond to reviews, to try to take the negative and say something positive about the hotel.
"Too much like a run-down motel " Read full review on TripAdvisor   3/8/2010 Vote      
   
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