Pointe Hilton Tapatio Cliffs Resort, Phoenix, New

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Rank

6th

Out of 366

Pointe Hilton Tapatio Cliffs Resort	Average Price: $134 Check Rates

Hotel Class:

11111 North 7th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 4 of 11
Average review rating: 3.97

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (23) affordable (14) attentive (22) awesome (39) beautiful (140) best (64) better (86) big (51) cares (47) clean (208) comfortable (153) comfy (15) convenient (23) cool (27) courteous (18) decent (15) delicious (17) enjoyable (24) excellent (114) exceptional (47) fabulous (28) fantastic (63) fast (15) free (99) fresh (16) friendly (219) fun (57) good (315) gorgeous (20) great (468) happy (30) helpful (188) huge (44) liked (213) love (56) new (65) nice (485) outstanding (20) perfect (59) pleasant (30) plenty (55) positive (16) professional (27) quiet (58) reasonable (46) spacious (56) spectacular (22) tasteful (17) welcoming (31) wonderful (111)

New	Appears in 88 comments.

The following words were used in comments with New:
area (6) bed (10) clean (6) desk (4) good (9) hotel (9) location (5) nice (9) night (6) not (9) old (4) older (4) pool (5) renovation (6) resort (7) room (49) staff (5) suite (6) trip (5) well (5)

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1. Maybe because it's nearing summer low season? Maybe because I am a new HiltonHonors member? Not sure.

"Excellent for a Phoenix Stay-cation! " Read full review on TripAdvisor 5/11/2012 Vote

2. They left the room with very little toilet paper (we ran out by morning in fact), they took the sheet from the sofa bed and didn't leave a new one, and we had no tissues.

"Has potential but.... " Read full review on TripAdvisor 4/12/2012 Vote

3. Our sofa bed was pretty new and had a memory foam mattress rather than the old spring style pull out beds.

"Has potential but.... " Read full review on TripAdvisor 4/12/2012 Vote

4. The new pool area is nice but the other areas need updating.

"Not what I remembered " Read full review on TripAdvisor 3/27/2012 Vote

5. I do like the resort, it is not brand new however the service stands our as being far better than most.

"Nice place for all " Read full review on TripAdvisor 2/26/2012 Vote

6. It had been renovated as it had granite counters and flat panel TVs, and probably new furniture.

"Strange Place - Strange Process " Read full review on TripAdvisor 2/9/2012 Vote

7. She took care of all the details in getting my items moved to the new room so I wouldn't have to miss any of my conference.

"Great Staff - Front Desk " Read full review on TripAdvisor 2/4/2012 Vote

8. For a recent work conference, Helen at the front desk, was most accommodating and helpful in moving me to a new room, after the room in the hills was most challenging for me after a recent surgery.

"Great Staff - Front Desk " Read full review on TripAdvisor 2/4/2012 Vote

9. Stayed in one of the king suites for the weekend to celebrate ringing in the new year.

"Great New Year Eve " Read full review on TripAdvisor 1/6/2012 Vote

10. We went out for the day and came back to a new coffee maker and working lights, but only three towels.

"HUGE disappointment " Read full review on TripAdvisor 11/30/2011 Vote