Hilton Phoenix, Phoenix, Helpful

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Rank

44th

Out of 366

Hilton Phoenix	Average Price: $126 Check Rates

Hotel Class:

4000 North Central Avenue

Phoenix, 85012 View map

3-Star Hotel Rank: 26 of 62
Average review rating: 3.82

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (37) , Travelocity (4) , TripAdvisor (60) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 19 comments.

The following words were used in comments with Helpful:
accommodating (2) clean (3) desk (3) employee (2) friendly (5) hotel (3) location (2) need (3) not (3) room (4) staff (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had to open the window to cool things down, but it didn't really help.

"It's ok. " Read full review on TripAdvisor 2/20/2012 Vote

2. Staff is efficient & interested in helping with any issues that come up.

"Close to the hospital " Read full review on TripAdvisor 2/20/2012 Vote

3. For the most part, staff is friendly, although there have been a few that seem jaded and cold when asked for help.

"Clean & perfect location but conference services and parking situation is pretty bad " Read full review on TripAdvisor 10/27/2011 Vote

4. The location of this place is hard to find and trying to locate their parking lot is not any easier, especially when you pull up to the hotel and one of the employees just stares at you and your car and doesn't even ask of you need help.

"Weird... " Read full review on TripAdvisor 9/28/2011 Vote

5. Savannah at the front desk was very friendly and helpful.

"Will go back... " Read full review on TripAdvisor 2/1/2011 Vote

6. They are friendly and helpful, and they have gone out of their way to help me have a good stay each time.

"Reliable hotel, great service " Read full review on TripAdvisor 12/31/2010 Vote

7. The staff were very helpful and very gracious, very accommodating, and some of the best I've experience.

"Great Experience HGI Phoenix/Midtown " Read full review on TripAdvisor 10/14/2009 Vote

8. I could not find the tower without help from housekeeping.

"Bizarre Place " Read full review on TripAdvisor 7/27/2009 Vote

9. The staff at this hotel were very cordial, polite, and helpful whenever we needed anything.

"Excellent, relaxing stay- no worries " Read full review on TripAdvisor 6/2/2009 Vote

10. The rooms were suitably clean and the concierge at the front desk was extrememly helpful.

"Great Place to Stay " Read full review on Expedia 2/24/2009 Vote