Crowne Plaza Indianapolis Downtown (Union Station), Indianapolis, Helpful

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OpinionWell
Rank

15th

Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)	Average Price: $208 Check Rates

Hotel Class:

123 West Louisiana Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 8 of 71
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 131 comments.

The following words were used in comments with Helpful:
car (8) clean (9) courteous (6) desk (10) extremely (8) friendly (60) great (10) hotel (25) luggage (5) most (6) need (9) nice (10) not (19) personable (5) room (18) service (4) sleep (4) staff (89) train (11) valet (11)

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1. The front desk staff were courteous and helpful.

"Good location, high noise level. " Read full review on TripAdvisor 5/12/2012 Vote

2. Staff were all helpful and friendly on the minor issues we encountered, and a post-stay request via email brought a helpful response within hours.

"Charming and unusual " Read full review on TripAdvisor 5/2/2012 Vote

3. Staff is helpful and friendly.

"Unique hotel with history " Read full review on TripAdvisor 4/29/2012 Vote

4. The valets, front desk staff, and the older man offering assistance from a podium by the front door could not have been friendlier or more helpful.

"A let down " Read full review on TripAdvisor 2/15/2012 Vote

5. we were greeted at the hotel by a very helpful gentlemen who helped us with our luggage and into the hotel.

"Very nice hotel - Great Service - across the street from Lucas Oil Stadium " Read full review on TripAdvisor 1/19/2012 Vote

6. Staff is helpful.

"Great location " Read full review on TripAdvisor 12/23/2011 Vote

7. Also the staff was EXTREMELY knowledgeable, helpful and friendly.

"Great Experience :) " Read full review on TripAdvisor 12/20/2011 Vote

8. However, if you want to communicate with some maids, knowledge of Spanish would significantly help.

"You either love it or hate it " Read full review on TripAdvisor 11/19/2011 Vote

9. The crew is very polite, friendly and helpful.

"You either love it or hate it " Read full review on TripAdvisor 11/19/2011 Vote

10. To top off the experience, the entire staff was professional, enthusiastic and helpful.

"What a Surprise! " Read full review on TripAdvisor 11/15/2011 Vote