Crowne Plaza Indianapolis Downtown (Union Station), Indianapolis, Friendly

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OpinionWell
Rank

15th

Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)	Average Price: $208 Check Rates

Hotel Class:

123 West Louisiana Street

Indianapolis, 46225 View map

3-Star Hotel Rank: 8 of 71
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (3) affordable (3) amazing (4) awesome (10) beautiful (14) best (9) better (15) big (9) cares (8) cheaper (4) clean (85) comfortable (45) comfy (10) convenient (20) cool (24) courteous (4) cozy (3) decent (7) delicious (2) elegant (4) enjoyable (5) excellent (19) exceptional (6) fabulous (3) fantastic (9) free (24) friendly (46) fun (28) generous (3) good (69) great (115) happy (10) helpful (49) huge (12) liked (65) love (19) new (15) nice (102) perfect (6) perfectly (4) pleasant (11) plenty (8) professional (4) prompt (6) quiet (19) reasonable (15) roomy (3) spacious (7) tasteful (3) wonderful (18)

Friendly

Appears in 231 comments.

The following words were used in comments with Friendly:
accommodating (8) bed (8) clean (52) comfortable (9) courteous (9) desk (11) downtown (7) families (18) good (6) great (26) helpful (64) hotel (55) location (23) nice (21) not (30) room (30) service (11) staff (156) train (9) well (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My limited interaction with staff proved them to be friendly.

"Ummm...Never Again " Read full review on TripAdvisor 5/11/2012 Vote

2. Our friends staying with us had issues getting their room clean, and I couldn't call the front desk (or anyone, for that matter) because our phone's programmed buttons did not work.

"Not a Good Example of Crowne Plaza " Read full review on TripAdvisor 5/9/2012 Vote

3. Staff were all helpful and friendly on the minor issues we encountered, and a post-stay request via email brought a helpful response within hours.

"Charming and unusual " Read full review on TripAdvisor 5/2/2012 Vote

4. Staff is helpful and friendly.

"Unique hotel with history " Read full review on TripAdvisor 4/29/2012 Vote

5. The restaurant at the hotel had good food and friendly staff.

"Fascinating hotel " Read full review on TripAdvisor 4/15/2012 Vote

6. The room was definitely clean, the bed was comfortable and the staff was very friendly.

"Fascinating hotel " Read full review on TripAdvisor 4/15/2012 Vote

7. I would not recommend this hotel to friends staying downtown either; I would direct them just about anywhere else.

"A let down " Read full review on TripAdvisor 2/15/2012 Vote

8. Also the staff was EXTREMELY knowledgeable, helpful and friendly.

"Great Experience :) " Read full review on TripAdvisor 12/20/2011 Vote

9. The crew is very polite, friendly and helpful.

"You either love it or hate it " Read full review on TripAdvisor 11/19/2011 Vote

10. Staff was always very friendly and helpful.

"Comfortable room, historic building and great downtown location " Read full review on TripAdvisor 10/18/2011 Vote