Viscount Suite Hotel, Tucson, Problem

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Rank

37th

Out of 278

Viscount Suite Hotel	Average Price: $122 Check Rates

Hotel Class:

4855 East Broadway

Tucson, 85711 View map

3-Star Hotel Rank: 20 of 58
Average review rating: 3.57

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (6) , MyTravelGuide (19) , Travelocity (17) , Expedia (25) , TripAdvisor (61)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (1) awful (4) bad (6) barely (1) bit dated (1) broke (1) broken (1) chipped (1) complaint (3) cramped (1) dated (7) dirty (11) disappoint (5) disgust (1) dismal (1) disturbing (1) dump (2) filthy (5) hard (6) irritate (2) issue (7) loud (2) mediocre (1) mess (1) mold (4) nasty (2) negative (2) outdated (5) poor (2) poorly (1) problem (7) sad (1) shabby (1) shame (1) slow (2) smell (5) smelly (1) smoker (1) stain (2) tacky (1) tear (1) terrible (3) tiny (2) unfortunate (2) unhappy (2) urine (2) worn (2) worst (4) would have liked (1) yucky (1)

Problem

Appears in 15 comments.

The following words were used in comments with Problem:
attentive (3) basic (2) clean (2) cool (2) customer (2) food (2) frustrated (2) medical (2) need (2) not (2) poor (2) room (3) rude (2) service (5) terrible (2) toilets (2) towel (2)

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1. When he went to tell them what happened they told him it was not there problem.

"Don't leave anything in the room or it will be thrown away!!!!!!!!!!! " Read full review on TripAdvisor 4/25/2011 Vote

2. Only one problem.

"Will go back " Read full review on Expedia 5/27/2009 Vote

3. Only problem was probably related to room location.

"Good value " Read full review on Expedia 1/3/2009 Vote

4. Front desk staff indifferent to problems brought to their attention.

"Not Viscount Suites...but Discount Suites! " Read full review on TripAdvisor 11/15/2008 Vote

5. Staff's answer to the problem - can you hear it in the bedroom with the door closed? I rented a suite, which I should be able to watch TV without hearing a church group trying to save me on a Saturday night.

"The WORST! " Read full review on YahooTravel 10/1/2008 Vote

6. The main problem the air conditioning didn't cool the room real cool, but comfortable.

"very nice hotel stay " Read full review on Expedia 6/3/2008 Vote

7. They sent someone up to check out our problem and he said he would have to go to the store to purchase a toilet ring.

Read full review on MyTravelGuide 3/13/2008 Vote

8. We were very unhappy with the managers response to our problem at their hotel.

Read full review on MyTravelGuide 3/13/2008 Vote

9. I called twice and left a note by the phone but the problem was never fixed.

"Nice Hotel " Read full review on YahooTravel 12/28/2007 Vote

10. 00 a nightLet's put aside their run-of-the-mill problems (no towels on day 2, poor cleaning service, keys that don't work, terrible food) and focus on their customer service.

"Nightmare Hotel " Read full review on TripAdvisor 2/7/2007 Vote