Residence Inn San Antonio, San Antonio, Complaint

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Rank

128th

Out of 504

Residence Inn San Antonio	Average Price: $112 Check Rates

Hotel Class:

4041 Bluemel Road

San Antonio, 78240 View map

3-Star Hotel Rank: 60 of 111
Average review rating: 3.57

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (38) , Travelocity (2) , TripAdvisor (35) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 6 comments.

The following words were used in comments with Complaint:
complaints (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only complaint that I have was with the beds.

"Good property to stay at with family!! " Read full review on TripAdvisor 3/27/2012 Vote

2. I called Marriott to let them know that one of their properties was reflecting this badly on their good name and and they told me it had nothing to do with them, that they would forward the complaint to the manager of the hotel.

"Horrible " Read full review on TripAdvisor 1/29/2010 Vote

3. complaints to Marriott.

"Old and Tired " Read full review on TripAdvisor 8/23/2008 Vote

4. Pedraza allows the practice to continue, in spite of guest complaints.

"Avoid at all costs " Read full review on TripAdvisor 5/15/2008 Vote

5. They promised to resolve the complaints and 'make it right'.

"Are you sure this motel is still a Marriott " Read full review on TripAdvisor 4/22/2008 Vote

6. The front desk staff received these complaints both on a daily basis and for the entire stay upon check out.

"Are you sure this motel is still a Marriott " Read full review on TripAdvisor 4/22/2008 Vote