Hill Country Inn Suites, San Antonio, Rude

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Rank

41st

Out of 504

Hill Country Inn Suites	Average Price: $106 Check Rates

Hotel Class:

2383 NorthEast Loop 410

San Antonio, 78217 View map

2-Star Hotel Rank: 4 of 155
Average review rating: 3.69

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (94) , Travelocity (15) , TripAdvisor (251) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 13 comments.

The following words were used in comments with Rude:
desk (2) dirty (3) exceptional (2) extremely (2) hotel (4) kid (2) management (2) not (3) odor (2) room (3) staff (6)

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1. The girl who attended to us was very rude.

"Disappointed " Read full review on TripAdvisor 5/31/2011 Vote

2. ) However, during my conversation with him,he was extremely rude and cut me off during mid-sentence by putting his hand up and telling me to let him finish.

"Disappointing but Manager was Great. " Read full review on TripAdvisor 7/18/2010 Vote

3. The breakfast was fine, except for the lack of sitting area (hotel does need to improve this) The playground is a great touch, my kids enjoyed it (except for one extremely rude guest who kept blocking my kids from various activities, not the hotels fault).

"Clean, kitschy hotel... " Read full review on Expedia 6/23/2009 Vote

4. If you like being overcharged and paying good money to be treated rudely by employees, Hill Country is the place for you.

"Incredibly Rude Staff " Read full review on TripAdvisor 8/13/2008 Vote

5. They do not care about the complaints of their customers, nor do they offer any reason for their rude behavior, other than 'that`s policy.

"Incredibly Rude Staff " Read full review on TripAdvisor 8/13/2008 Vote

6. The associates who work at this hotel are incredibly rude, the managers especially.

"Incredibly Rude Staff " Read full review on TripAdvisor 8/13/2008 Vote

7. The rooms were dirty, had a foul odor and the staff was rude and not helpful.

"Not recommended at all due to filth and extremely poor service " Read full review on TripAdvisor 1/2/2008 Vote

8. The hotel staff that came in my room to clean and or fumigate went through my luggage and stole from me, and the older woman whom was behind the counter both last Friday and Saturday morning, was unbelievable rude to me.

Read full review on MyTravelGuide 8/16/2007 Vote

9. The rooms were dirty, had a foul odor and the evening staff was rude and beligerent to all my participants.

"Don`t waste your time!!! " Read full review on TripAdvisor 8/12/2007 Vote

10. Management was rude and I'm in the process of contacting the owners to get him fired.

Read full review on MyTravelGuide 7/26/2007 Vote