Hill Country Inn Suites, San Antonio, Complaint

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Rank

41st

Out of 504

Hill Country Inn Suites	Average Price: $106 Check Rates

Hotel Class:

2383 NorthEast Loop 410

San Antonio, 78217 View map

2-Star Hotel Rank: 4 of 155
Average review rating: 3.69

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (94) , Travelocity (15) , TripAdvisor (251) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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awful (3) bad (39) bed bugs (3) broken (6) bug (5) complain (10) complaint (15) dated (4) difficult (3) dirty (31) disappoint (13) downside (3) expensive (5) filthy (13) gross (3) hard (46) horrible (5) inconvenient (4) insects (3) issue (21) lack (4) loud (10) mediocre (3) mildew (4) mold (8) nasty (6) negative (11) nightmare (5) noise (14) noisy (4) odor (9) overcharged (3) poor (3) problem (42) roach (10) rock (14) rough (4) rude (10) smell (24) stunk (2) terrible (5) tiny (7) too small (3) uncomfortable (5) unfortunate (6) unpleasant (3) urine (13) worn (8) worst (11) wrong (8)

Complaint

Appears in 24 comments.

The following words were used in comments with Complaint:
bathroom (2) bed (2) cleanliness (2) complaints (24) hard (2) hotel (5) not (2) pool (3) room (3) smell (2) urine (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have shared my complaints and my feelings about the location with Shell.

"Shell Vacation Club owners read this please. " Read full review on TripAdvisor 11/20/2011 Vote

2. My only complaint is that I was in a room that had not been remodled yet, and the bathroom smelled of urine.

"Nice place to stay " Read full review on TripAdvisor 7/7/2010 Vote

3. I have been here for over 3 weeks and I don't have a single complaint, only praise.

"Wonderful stay, pleasantly surprised! " Read full review on TripAdvisor 5/16/2010 Vote

4. My only complaint was the extremely hard matress.

"Hard on the back " Read full review on TripAdvisor 4/6/2010 Vote

5. The only complaint I can really think of is the beds could be a little more comfortable.

"Nice place to stay.... " Read full review on TripAdvisor 3/21/2010 Vote

6. My only complaint was the road getting to the place.

"nice place - would definitely stay again " Read full review on TripAdvisor 10/26/2009 Vote

7. My one and only complaint was when I needed to check out at 6:00 a.

"Absoutely Wonderful Experience! " Read full review on TripAdvisor 9/19/2009 Vote

8. My only complaints .

"Will visit again! " Read full review on TripAdvisor 8/26/2009 Vote

9. I would have had no complaints if our rooms would have been clean.

"Staff was friendly / Rooms need more cleaning - overall the place was nice " Read full review on TripAdvisor 8/4/2009 Vote

10. My only complaint was the cleanliness of the rooms.

"Staff was friendly / Rooms need more cleaning - overall the place was nice " Read full review on TripAdvisor 8/4/2009 Vote