Red Lion Portland, Portland, Complain

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Rank

15th

Out of 287

Red Lion Portland	Average Price: $139 Check Rates

Hotel Class:

909 North Hayden Island Drive

Portland, 97217 View map

3-Star Hotel Rank: 8 of 75
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (66) , MyTravelGuide (312) , Travelocity (20) , TripAdvisor (167)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 12 comments.

The following words were used in comments with Complain:
desk (2) highway (2) hotel (3) noise (3) not (2) perfect (2) room (3) view (2)

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1. Other reviewers have complained about highway noise, but I did not hear anything, probably because I was in the east wing, which is on the other side of the lobby from I-5.

"Clean Room, Friendly Staff, but guests are loud and the neighborhood is seedy " Read full review on TripAdvisor 9/1/2011 Vote

2. I complained to the customer service of this hotel and they were very condescending and unhelpful.

"STAY AWAY - HOTEL HAS BEDBUGS AND LICE!!! " Read full review on TripAdvisor 8/4/2011 Vote

3. Immediately after staying at this hotel, my oldest child began complaining of an itchy head and had spots all over her body.

"STAY AWAY - HOTEL HAS BEDBUGS AND LICE!!! " Read full review on TripAdvisor 8/4/2011 Vote

4. and apparently, I wasn't the only one who complained.

"Great Place for Budget Travelers " Read full review on TripAdvisor 5/9/2011 Vote

5. My wing was very close to the highway bridge with lots of road noise, others in our group were in different locations and did not complain about the noise.

"Average at Best " Read full review on TripAdvisor 9/21/2010 Vote

6. This was the first time I and complained about a room to the front desk.

"Well the bed was made but I left my ear plugs at home. " Read full review on TripAdvisor 9/20/2010 Vote

7. Other associates said they'd complained about various things (cleanliness) to no avail.

"Way below par " Read full review on TripAdvisor 8/14/2010 Vote

8. I asked her what if these bugs get into my clothes or suitcase and end up in my home and she said that of all the recent incidences no one has complained about them leaving the property.

Read full review 12/11/2009 Vote

9. but when we complained loudly enough, they "found" a perfect room with a perfect view.

"Elks Take Portland " Read full review on TripAdvisor 10/2/2009 Vote

10. The view of the Columbia River was lovely, our room overlooked the tennis courts and the river so we had nothing to complain about there.

"Definitely great value " Read full review on TripAdvisor 5/26/2009 Vote