Embassy Suites Philadelphia, Philadelphia, Poor

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Rank

45th

Out of 177

Embassy Suites Philadelphia	Average Price: $183 Check Rates

Hotel Class:

9000 Bartram Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 25 of 57
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (38) , MyTravelGuide (23) , Travelocity (12) , TripAdvisor (192) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (4) awful (6) bad (18) bed bugs (3) broken (15) bug (2) chipped (4) complain (7) complaint (8) cramped (2) dirty (22) disappoint (15) disgust (4) disturbing (3) filthy (3) gross (4) hard (3) horrible (3) inconvenient (3) insects (2) issue (17) lack (2) loud (13) mediocre (2) miserable (2) negative (5) noise (19) noisy (8) odor (2) outdated (2) over-chlorinated (2) overpriced (4) poor (9) poorly (2) pricey (3) problem (16) rough (2) rude (6) shabby (3) shock (2) slow (9) smell (8) smelly (2) stale (2) terrible (10) unfortunate (6) unpleasant (3) weird (2) worn (5) worst (13)

Poor	Appears in 12 comments.

The following words were used in comments with Poor:
customer (2) generous (2) not (2) quality (3) reception (2) room (2) service (6) slow (2)

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1. ) on top of the poor quality all of the entree choices were overpriced ($25-35), My coworker and I met for the buffet breakfast at 7 AM there was no seating at all, there were no cereal bowls or spoons (even after waiting 10-15 minutes) and when checking the eggs as a last resort all that was left was dry eggs around the edge of the pan.

"Nice room --But bring your own food! " Read full review on TripAdvisor 11/13/2011 Vote

2. The carpet had stains and the appearance was very poor when we came in.

"Not impressed " Read full review on TripAdvisor 2/8/2011 Vote

3. The hotel was generally in need of a makeover with it's outdated fixtures and furniture but more importantly, it was dirty and the service poor.

"Huge disappointment " Read full review on TripAdvisor 12/5/2010 Vote

4. poor customer service.

"Manager ignored our complaint " Read full review on Expedia 4/15/2009 Vote

5. A very poor job by the cleaners.

"Hotel room has rats. Please stay away. " Read full review on YahooTravel 1/26/2009 Vote

6. poor dining experiences due to VERY slow service at the restaurant and the reception hour shut down earlier than the posted time.

"Very Poor Experience Overall " Read full review on TripAdvisor 11/13/2008 Vote

7. poor customer service.

"Very disappointed " Read full review on TripAdvisor 8/21/2008 Vote

8. Room service very slow and quality poor relative to the cost - could have gone to high end restaurent for what was charged.

"OK for Overnight Airport Stop " Read full review on TripAdvisor 2/13/2008 Vote

9. Room service was pretty poor.

"This is a dump " Read full review on TripAdvisor 6/12/2007 Vote

10. The evening reception is poor.

"Customer Service not a priority " Read full review on TripAdvisor 9/25/2005 Vote