Hilton Philadelphia, Philadelphia, Rude

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Rank

9th

Out of 177

Hilton Philadelphia	Average Price: $210 Check Rates

Hotel Class:

1100 Arch Street

Philadelphia, 19107 View map

3-Star Hotel Rank: 1 of 57
Average review rating: 3.78

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (647) , Travelocity (8) , TripAdvisor (372)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (9) avoid (5) awful (5) bad (37) broke (4) broken (8) complain (24) complaint (17) dangerous (5) dated (5) difficult (7) dingy (5) dirt (4) dirty (17) disappoint (16) disturbing (6) downside (8) expensive (19) grungy (4) hard (22) horrible (4) inconvenient (7) issue (24) lack (9) loud (23) mistake (3) mold (3) negative (16) noise (49) noisy (14) outdated (5) overpriced (5) poorly (5) pricey (6) problem (54) ridiculous (5) rock (5) rough (5) rude (5) scary (4) shock (4) slow (7) smell (6) terrible (8) tiny (5) uncomfortable (13) unfortunate (8) unsafe (8) worn (5) wrong (8)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
charged (2) checkout (2) clerk (2) desk (5) not (2) order (2) room (2) service (3) staff (7)

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1. Upon check out I had to deal with rude front desk staff in order to remove a room charge that was incorrect.

"An Ok experience, but not worth trying again " Read full review on TripAdvisor 9/18/2011 Vote

2. I asked could I to speak to the manger, the manager was not much better he was rude, who had the nerve to charge me for two nights when we only were staying for one.

"Hilton in Center City was trashy as [--]!!!!! (And we are from B-More) " Read full review on TripAdvisor 8/7/2009 Vote

3. The front desk clerk was totally remedial, she didn't know what she was doing and was totally rude.

"Hilton in Center City was trashy as [--]!!!!! (And we are from B-More) " Read full review on TripAdvisor 8/7/2009 Vote

4. The workers at Pat's were unnecessarily rude, with the drink service guy banging on the glass and yelling at customers that weren't at the window yet.

"Good location for city access and main tourist sites. " Read full review on TripAdvisor 6/7/2009 Vote

5. Staff was rude and unhelpful.

Read full review on MyTravelGuide 4/8/2009 Vote

6. Service of lost and found because people there are rude and lack of patience.

Read full review on MyTravelGuide 7/21/2008 Vote

7. When I ordered room service the server that brought my food was really rude and unfriendly.

Read full review on MyTravelGuide 6/5/2008 Vote

8. I promise I was irritated but not rude or abusive.

"Terrible handling of my complaing " Read full review on TripAdvisor 4/29/2008 Vote

9. The staff were always rude when I asked for assistance.

"Terrible " Read full review on TripAdvisor 6/13/2006 Vote

10. I stopped staying there last year after the staff lost my reservation (and was rude about it.

"Terrible " Read full review on TripAdvisor 6/13/2006 Vote